This Walgreens pharmacy receives praise for its courteous, personable, and knowledgeable staff who are helpful with prescriptions, insurance questions, and locating medications at other stores. The technical staff is also noted as great. However, experiences can be inconsistent. Significant wait times for scheduled shots are reported, with the pharmacy appearing understaffed. While many employees provide wonderful customer service, going above and beyond to assist customers, some workers are described as rude. Experiences with the front checkout also vary, with some transactions being very quick but failing to ask for rewards information. Overall, the store is recommended for prescription needs despite occasional staffing and service inconsistencies.
Would not recommend the Walgreens Freehold. The employees seemed like they wanted to be anywhere else but where the were. Went to pick up a prescription and was given someone else’s medication. A clear HIPPA violation. Stay away from this store.
August 2026
People in the pharmacy department need an attitude adjustment. They need to learn customer service. That’s the kind of business that they’re in and they were awful at it.
June 2026
Had the best experience at this Walgreens with the worker named Jessica she's a sweet girl helped out tremendously and was just a breath of fresh air.