PNC Bank has received mixed reviews, but some customers report positive experiences. Several praise the staff for being friendly, professional, and helpful. One reviewer highlighted the excellent service from representatives who are patient, understanding, and attentive, with specific mention of employees who responded promptly and provided clear solutions. Another customer appreciated the bank’s quick and respectful service, noting long-term satisfaction. However, some concerns were raised about ATM issues, including problems with transactions and delays, particularly at drive-thru and walk-up machines. Overall, many customers value the attentive service and professionalism at this branch, though occasional ATM problems have been noted.
I had a great experience there w Grisanny on personal acct and Ms. Santos on biz stuff. I got an acct even tho there were a few issues on my EWS - Early Warning System - due to an identity theft issue i haven't fully resolved. Wells, Chase said NO. PNC said YES. So go there peoples!!
July 2026
Sezana from Garfield branch is great very helpful and polite
June 2026
Sezana was very attentive very caring and very knowledgeable
