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February 2024 by Jill Balsam
I see the poor reviews here, but my experience with this branch in the last several months has been stellar. Patrick was great and spent a great deal of time with me discussing options for a lease buy-back loan and was responsive to EVERY follow-up email that I addressed to him. And, and I just met with Joel on another issue and he was more than helpful and accommodating.
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February 2024 by Jay F
I would like to say Patrick is a very educated on his professionalism for his customers very patient, understanding and well mannered he deserves a rise he assisted us honorable. Thank you so much for respectful people like Patrick
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July 2023 by Jamir Uddin
Very bad Coustomer service,even bank store manager bad behavior and no experience for bank job.
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May 2023 by Tonda Hinton
I had this bank since I was 18 and suddenly since I labeled one of my Zelle transactions as “taxes” from the income taxes I received in my account, a guy called my phone yelling asking me if I paid taxes for the money I received. They closed my card I had on file for no reason, and they spontaneously closed 2 of my accounts on virtual wallet that was very much in use, with no explanation. They are now giving me until June to make arrangements for my spend account to be closed permanently. I had this one rude azz representative that obviously doesn’t know anything about banking and all he does is go around the office mad at everything….I think his name is Omar or something….No one is explaining anything and they don’t care, so guess what? Idgad anymore. I’m so done with this bank!
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December 2022 by Jacqueline
Very slow service. The customers here are the rudest I have seen. I had people cut me in line and the staff saw it and served them without saying anything. At least a 20 min wait to make a deposit. I don’t recommend using this facility.
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November 2022 by Linda S.
I like this bank every time I go there they attend to me right away very friendly I've been at PNC for many years. Yes i've had issues with the ATM machines in the past with taking money and not posting, one in Nutley drive thru and the other on Allwood road in clifton drive thru, also passaic ave., walmart shopping center walk up in garfield , hope its been resolved and doesn't happen again! so watch out for the ATMs!
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August 2022 by Alberto Guzman
Please do yourself a favor do not come to this location, customer service its the worst I’ve ever experienced at a bank, im not mentioning any names, but they would never return your calls or follow up, even if they say they are going to call you, i finally was able to speak to one of them after a few days of calling…. Worst decision ever coming here …
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April 2022 by Chinadoll M.
Fair. Haven’t had an issue
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March 2022 by Sal Jayden
Worse customer service ever I’m closing my checking account today
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February 2022 by Jorge C.
Very professional atmosphere. Friendly staff. Convenient from my house. Quick and efficient service.
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September 2021 by aboveall oneplumbing
They are the worst bank ever, this new manager thinks she owns the bank she screams when she talks she’s the worst person ever please don’t go and open account with them I had my business and my personal and my wife’s Account canceled because of the new manager she’s the worst person you can deal with ????????????
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March 2021 by Marjorie Leon
Horrible, they have plenty of people standing around doing nothing yet they tell people they need an appointment. But I contacted customer service and I was Instructed to just go into any branch and they would be able to help me.Bank with Chase they are not ridiculous!
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February 2021 by Sal Alfda
I believe the rating score speaks for itselfthey work like a mafia , i went today to withdrawal money , they refused to give me my own money . they are horrible especially the black guy who thinks hes the CEO of PNC
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October 2020 by Kool Aid
Worst customer service ever encountered by PNC teller and manager, have 4 business accounts with them and they are very disrespectful. Will probably take my business somewhere else.
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March 2020 by Deb Pavone
Biljana was rude, I was there with my son and she basically told me to sit down and she would handle it. I was assisting my special needs son and wanted to know myself how to cash a bond. Unprofessional
