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“Alex and Maria were really patient and friendly in handling my transaction and went above and beyond their job role ensuring customer satisfaction . Recommend this TW store.”
“Mark was fantastic! He was so helpful with my upgrade and it was completed so quickly. He answered all my questions and it was a very positive and exciting experience!”
“My son and visited the Verizon store to create a new account for him so that he could transfer his line to it. But Omar the salesperson advised us that it would cost us more, so we didn’t do it. He also made us aware of a promotion that allowed many of my family members to get iPhone 15 for about $5/month, which we did.
In all, we were very satisfied with the experience.”
“I had a problem with my phone, Verizon customer service was horrrrrrible (Manny/Trillion/Shian & Justin) were excellent, my problem was so unheard of that it literally took them all to fix my phone, they were patient, helpful, showed concern, worked together and made sure I was a happy customer before I left…….Im never going to any other location and I live approximately 20mins away and there is a location 5mins away from me!”
“Great service, always friendly, knowledgeable. I would recommend this than any other service out there. Never had a bad experience. I have been a customer for years now and will continue. Highly recommend”
“I had a problem with my phone charging. I took it to Cell Doc and the person working there Kadir fixed my problem immediately. It only took him 15 minutes to fix it. This is not the first time I took my phone to them. They always fix my issues and they are not expensive at all. I will always use them.”
“The service and wait time at the Short Hills AT&T store is top notch! Keiana was so pleasant to work with. Her patience and knowledge helped make my situation less stressful! I highly recommend going to this AT&T store for all your cellular needs. Ask for Keiana!!!!”
“Haley helped me so much. I'm not tech savvy at all, and make me getting a new phone and the best deal possible! 5 stars isn't enough for a recommendation. Thank you again.”
“I always come to THIS specific ATT store for their customer service. I've tried 2-3 others in this central jersey area and the customer service at those sites do not compare.
Tim and Khushi are phenomenal employees! They're knowledgeable, patient, and took the time to answer all of my questions, and have gone above and beyond their duty of being helpful. I appreciated them making such a difficult experience so much easier.
Genesis is also very nice and personable.”
“Definitely a very helpful and professional person I'll be sending others there to get the iPhone 17 very soon Forless Towing sends every one to att Plainfield”
“Jassi and his son were extremely helpful and professional. Unfortunately, my phone was destroyed by water. Jassi made every attempt to salvage it. Unfortunately, I had to replace it.In order to maintain my current pricing plan, Jassi provided a phone with the same functionality and price plan.His service in conjunction with his son, owner of Momentum Connected, was exemplary.My laptop also had issues. His son immediately diagnosed the problems and also provided significant savings in regards to an security application. He is highly knowledgeable as his father.I highly recommend this professional and caring team for all cell phone and computer needs.I thank them.”
“This AT&T store is outstanding! Jay and his team are incredibly helpful, kind, and knowledgeable. They always provide clear, useful information without ever being pushy. We've been coming here for several years now, and they’ve consistently taken great care of our whole family.”
“Me and my wife had a great experience with George, who helped us more than any other phone service professional ever has. He was fantastic and if we need help in the future we’ll be happy to go straight to George.”
“Recently had my first experience with the Madison Verizon store and it couldn't have been better. Incredible customer service from David and test of the team, who helped navigate what can otherwise be a very confusing process. Will only go to this store going forward (even if I ever move).”
10AM - 7:30PM
427 E Main St B, Bound Brook
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“I went go this store to pay my bill, Bernardo was there and he told me i'd qualify for a promotion for me to get a brand new phone and thats what I did. Bernardo's costumer service is really good. He has transfered all my informations to the new phone. Thank you !!”
“Hector was nothing short of a pleasure to speak to. I couldn’t have asked for a better experience. I would highly recommend the 911 Oak Tree Road in South Plainfield, NJ location to anyone!”
“Christian Lopez, the associate who helped us is a genuinely caring customer support guy! He was patient, accountable and passionate to provide exceptional service. Compared to many other stores, he distinctly stands out. It is because of him I am still with ATT otherwise I would have switched to Verizon.”
“I really needed a new phone because my old one broke. I was helped the whole way by this great worker Moe. He was easy to talk to and made getting my new phone setup easy. Also he helped me recover most things from my past phone even without Apple ID. Not to mention these guys hooked me up. Super happy with the customer service.”
“Luai was so great and really to care of me. Every time I have a problem I come here and get such great service. AT&T is lucky to have such a great employee working for you.”
“I had my iPhone screen replaced last week here. It took only 45 minutes and it was much less expensive than apple. I'd recommend this store if you want to get your phone screen replaced asap.”
9:30AM - 5PM
60 Ethel Rd W #6th, Piscataway
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“Wow the best cellular phone company in town, needed to buy few GSM unlocked phones for family members, Omer gave the best deal in town on unlocked Samsung S4's. He also added the free car chargers, screen protectors and the lather cases. On the top, he shipped everything for free. Thank you Mobile Hype for making my day!”
“A guy named T helped me get my new iPhone. He is very professional and very patient handling my problem from switching to AT&T from the Competitor. He did worked even after store hours just to get it done. T Williams went above and beyond. Customer service was 1000% satisfaction guaranteed!!! Thank You T.”
“AJ at the AT&T store was very professional! He helped set up my new 15 Pro Max as well as my daughter’s. AJ was friendly and was able to answer all of our questions. We left the store with smiles on our faces!”
“I was thoroughly impressed with the level of service I received. The staff were attentive and responsive to my needs. They went above and beyond to ensure my satisfaction. The entire experience was seamless and efficient. I highly recommend their services.”
“Alex is a life-saver: extremely knowledgeable, friendly, patient, and transparent while helping me switch from my former mobile carrier to Verizon, plus upgrade to a new phone and watch. Took longer than expected due to internal reasons outside of his reach but always kept me updated at each step along the way and worked overtime to help -- can't over-emphasize how much I appreciate it, the man deserves a raise! lol”
“I've been on the phone for hours before I talked to my saving grace KATRINA! Not only is she super sweet but the BEST service I have EVER received! 10 stars!!!”
“Had a great experience purchasing my daughter’s first cell phone at this store yesterday. There was no wait time at all and we were greeted immediately. Nelson was extremely helpful and knowledgeable. He took a lot of time to help my daughter pick what she wanted, and explained certain features to her. He made sure we knew we could come back and see him for tech help any time. This process could not have gone smoother, and Nelson is a great asset to this location.”
“I had a wonderful experience this past week at the Verizon store located in Metuchen. Jamari and Nate were extremely knowledgeable and kind and answered all of my questions/repaired everything that needed to be fixed on my iPhone. I’m extremely grateful for the help and extraordinary Customer Service!”
“I couldn't have chosen to update my new phone today without the incredible help, patience, and expertise of the store reps who were rockstars today, Aleudys and Ben. These two were so kind and diligent in helping me to update my very old phone to a new one. Sometimes customer service jobs are thankless and arduous experiences for everyone involved, but these two were gems today. Aleudys gave me all of the information needed to make a wise decision in my update and patiently guided me through the transfer process. Ben's expertise helped to guide when the process hit some hurdles. All in all, to be helped by either of these reps will be a good experience for the customer and the company.”
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“Pug was knowledgeable and very professional. He made me feel welcomed really took the time to understand my needs. Highly recommend. If I could leave 6 stars I would”