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“Alex and Maria were really patient and friendly in handling my transaction and went above and beyond their job role ensuring customer satisfaction . Recommend this TW store.”
“Faizan was very helpful and patient. He was professional at all times, and he’s very funny too! He set up my new phone with ease and answered all of my questions!!! Very nice person!!”
“Chris helped me and my son with a new phone -with patience and care. He was multi tasking to get up finished up while he was trying to help other customers waiting in line. He was fantastic!”
“My Zagg screen protector was waz cracked on top due to dropping the phone. Mirac was awesome with his super fast skills to replace it and get me on my way. Thanks Mirac!!”
“Our family prefers coming here. Fast, friendly, and no nonsense! We had trouble with multiple corporate Verizon stores and such a 180 difference here. Thank you Pablo!”
“Verizon of Madison is the class act of customer service—our family has purchased many phones, problem solved and received cost saving recommendations. We can’t praise Dave enough who stands out with his vast knowledge and skills. There is nothing he can’t solve, and he juggles phone calls and multiple people with ease. Everyone who has worked there is professional….HIGHLY recommended in all regards!”
“I had a problem with my phone charging. I took it to Cell Doc and the person working there Kadir fixed my problem immediately. It only took him 15 minutes to fix it. This is not the first time I took my phone to them. They always fix my issues and they are not expensive at all. I will always use them.”
“This was my best experience with a cellular store. Steve and Dave were not only extremely knowledgeable and helpful, they were nice and kind. Very patient with me as we looked through the options of my plan to add a new line. I would highly recommend visiting the store if you have any purchases, upgrades or questions. I couldn’t ask for a better experience. Thanks again Steve for all your help.”
“I always come to THIS specific ATT store for their customer service. I've tried 2-3 others in this central jersey area and the customer service at those sites do not compare.
Tim and Khushi are phenomenal employees! They're knowledgeable, patient, and took the time to answer all of my questions, and have gone above and beyond their duty of being helpful. I appreciated them making such a difficult experience so much easier.
Genesis is also very nice and personable.”
“Miguel and Patrick helped me through a crazy situation with patience, empathy, and speed. Truly phenomenal service, and the only store I will go to for my phone/ service needs”
“Definitely a very helpful and professional person I'll be sending others there to get the iPhone 17 very soon Forless Towing sends every one to att Plainfield”
“Jodi and his team are always incredibly helpful and always look out for their customers as if they are family. We have been going there forever despite living in nyc because of how he treats us! Will always go back!”
“Excellent customer service with honesty and integrity! Jay, the manager, was extremely helpful and guided us through the entire upgrade process. He took the time to explain every option and the possible outcomes so there were no surprises along the way. I highly recommend this store to anyone with AT&T service looking for knowledgeable and reliable assistance. I will definitely return in the future for any phone service needs!”
“I went go this store to pay my bill, Bernardo was there and he told me i'd qualify for a promotion for me to get a brand new phone and thats what I did. Bernardo's costumer service is really good. He has transfered all my informations to the new phone. Thank you !!”
“Had a great experience upgrading today. The staff was super helpful and walked me through the entire trade-in for my iPhone. They made sure all my data was wiped and gave me a clear receipt for the credit. Professional, friendly, fast, and transparent service. Daniel was great!”
“Claribeth was amazing from start to finish. She took the time to explain all my options clearly, helped me pick the perfect phone, and made the whole process was quick and easy. I got 4 new lines with them. Her customer service was top-notch—friendly and professional. I left the store extremely satisfied. Highly recommend asking for Claribeth if you stop by!”
“Christian Lopez, the associate who helped us is a genuinely caring customer support guy! He was patient, accountable and passionate to provide exceptional service. Compared to many other stores, he distinctly stands out. It is because of him I am still with ATT otherwise I would have switched to Verizon.”
“I highly recommend the service they provide. I was there in January to fix my kid’s iPad that was constantly having charger issues and the home button was replaced. Two months later the home button was needed to be changed again and he made it for free of charge. Thank you again!”
“I really needed a new phone because my old one broke. I was helped the whole way by this great worker Moe. He was easy to talk to and made getting my new phone setup easy. Also he helped me recover most things from my past phone even without Apple ID. Not to mention these guys hooked me up. Super happy with the customer service.”
“Luai was so great and really to care of me. Every time I have a problem I come here and get such great service. AT&T is lucky to have such a great employee working for you.”
“Wow the best cellular phone company in town, needed to buy few GSM unlocked phones for family members, Omer gave the best deal in town on unlocked Samsung S4's. He also added the free car chargers, screen protectors and the lather cases. On the top, he shipped everything for free. Thank you Mobile Hype for making my day!”
“AJ at the AT&T store was very professional! He helped set up my new 15 Pro Max as well as my daughter’s. AJ was friendly and was able to answer all of our questions. We left the store with smiles on our faces!”
“I was thoroughly impressed with the level of service I received. The staff were attentive and responsive to my needs. They went above and beyond to ensure my satisfaction. The entire experience was seamless and efficient. I highly recommend their services.”
“The Manager, India, is an excellent model of both Verizon and Apple products. She works with great professionalism and empathy to the user’s (my) limitations. My experience at the Bernardsville store was 10/10!”
“I've been on the phone for hours before I talked to my saving grace KATRINA! Not only is she super sweet but the BEST service I have EVER received! 10 stars!!!”
“Best employees, namely Brian. They are all courteous, helpful, knowledgeable and not trying to up sell you anything you don’t need. No issues and tons of patience. If you want the best service go to the Verizon store in Menlo Park Mall. See Brian, he’s the best! I’d give him 1000 stars!”
“This is the AT&T store on Route 10 in East Hanover. They were all friendly. I went in to set up my new Android. The gentleman was very helpful and patient unlike the person at another AT&T store I had recently been to.”
“My wife and I were beginning to have problems with our phones. Melanie at the Bound Brook Cricket Wireless location was able to find the problems with our phones quickly, and got our phones working properly in less than 15 minutes. Thanks Melanie!”
“I’ve had a great experience with Verizon overall. Jessica has helpes me get the best deal. She went out of her way to help.
The network coverage is one of the best I’ve used reliable signal even in areas where other carriers tend to drop off. Call quality is consistently clear, and data speeds are fast, whether I’m streaming, browsing, or using apps on the go.
Customer service has also been solid. Whenever I’ve had questions about my plan or needed assistance, the representatives were helpful and professional. The plans might be slightly higher in price compared to some competitors, but the quality of service, coverage, and performance make it worth it.
Overall, Verizon delivers dependable service you can count on, and I’d definitely recommend it to anyone looking for strong coverage and consistent performance.”
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“I feel fortunate to be a Verizon customer. I interacted with Malay and his manager, Justin.
Both gentlemen were courteous and professional. I will certainly return to this location in the future. Thank u for having this caliber of employee at Verizon.”