Verizon, located in Edison, NJ, is a local authorized retailer committed to providing an excellent experience for all customers. The store features a variety of wireless devices, including phones, tablets, and accessories, along with dedicated device protection. Customers frequently praise the knowledgeable and friendly staff for their professionalism and helpfulness. Many reviews highlight the exceptional service provided by Bryan Hernandez and Ryan, who are recognized for their patience, product knowledge, and willingness to assist without pressure. Gabriel also receives high marks for his helpfulness and professionalism during customer transitions to Verizon. Overall, the store is known for its outstanding customer service and a welcoming atmosphere, making it a great choice for anyone seeking wireless solutions.
Best employees, namely Brian. They are all courteous, helpful, knowledgeable and not trying to up sell you anything you don’t need. No issues and tons of patience. If you want the best service go to the Verizon store in Menlo Park Mall. See Brian, he’s the best! I’d give him 1000 stars!
February 2026
Joel was very helpful with the problem my phone was having. Thank you
February 2026
The best Experience I’ve ever had with Verizon customer Representative