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βI had a fantastic experience with American Royal Hardware in Montclair, New Jersey. The staff was incredibly friendly, knowledgeable, and genuinely eager to help. I needed several solid brass poles cut down to custom sizes, and they took the time to assist me with precision and care.
What stood out most was their commitment to customer service and their generosity toward the local community. It’s refreshing to find a locally owned hardware store where people still go above and beyond to help their customers.
Thanks again Roy!β
βJust want to give a HUGE shout out to the staff and store. I have always had the best experience and service here. My daughter went in today because she needed one specific nail that she couldn't find. The staff immediately assisted, found the exact nail and told her not to worry about it! All solved within seconds and she is thrilled!! Thank you all.β
βWhat a great local hardware store. I used to own a true value store in Brooklyn. The people were friendly and very helpful as well as knowledgeable. Thank you for all your helpβ
βThis store is the best store I've been to in years. I was asked if I needed help by at least 8 people. Will and Joe did help me by cutting plexiglass and pointing out products I needed. The lamp I brought in on Monday to be repaired was fixed quickly at a fair price. I will definitely return because of the nice, friendly, and helpful staff. Thank you again.β
βI had a few minor projects hanging around for months & one trip to Marsala Hardware & problems solved. Chris Jeffery could not be more helpful & kind with his assistance & suggestions. We are so lucky to have this local gem in our area! I hope everyone supports local & shops local ~ this place is awesome!β
βThey are always so helpful and knowledgeable. I was in there today and Dan was so helpful in changing my remote battery (the cover was stuck and he spent so much time getting it off and putting it back on for me).β
7:30AM - 6PM
21 Mt Vernon St, Ridgefield Park
Hardware Stores
βGreat hometown hardware store! Attentive and knowledgeable staff, well stocked and has just about anything you might need including flowers! 🌺 Highly recommend!β
βGreat selection and quick shipping! Don't hesitate to call if they don't have what you're looking for online. Chances are they have it or they can get it. Super knowledgeable staff that really care.β
βThis store offers a fantastic selection of high-quality tools at competitive prices, and the staff are always very friendly. The only minor drawback I encountered was an $18 restocking fee when returning an item.β
8:30AM - 9PM
Paramus, NJ-17 #484, Paramus
Hardware Stores
βEDIT- Sergio the president of the company called me apologized for the behavior of his team and made things right. The product is a good product. The frustration of my review was directed at the inappropriate communication of the customer service, Sergio apologized and promised he would fix that.
I ordered door knobs to replace the generic doorknobs that came with the Bellidini doors. I called the rep to verify the fit and functionality and he offered up that the lead time is quite long and to expect (4 weeks). Luckily I had planned for that. Itβs now been 7 weeks. I get delays, as a general contractor that happens all the time not the end of the world.
I reached out for some clarity on the situation and ETA on the product. This is where it comes into play how SKETCHY of a business Door Design Labs is:
I asked them for an ETA April 2nd. Ruslan responds and says β he doesnβt know. He needs to check back with the manufacturer.β
I wait until the following week ask for a status update. Ruslan says βhe canβt exactly say. But if I pay extra he will ship it in the next couple days and I should have it.β
Itβs a classic bait and switch scam. He conveniently has the handle heβs been waiting on after asking him for ETAs. But I need to pay more to actually get it quickly. The whole operation is sketchy. Just avoid them. Avoid belldini doors too. Just go EZ Jamb doors, take my advice as a general contractor, itβs not worth saving a couple hundred bucks to work with conmen.β
βThese guys are the pro's of the professionals. Excellent high quality materials and construction. Beautiful designs. Surprisingly fast service. There isn't a better deal around.β
7:30AM - 4:30PM
1190 Route 23, 1190 Pompton Ave S, Cedar Grove
Hardware Stores
βAs a new homeowner, I am not very handy at all. Was not sure even sure what to do with a snowblower I was given (does this thing even work? how do I turn it on?)From the very first call, this place went above and beyond. Debbie called me at least 5 times to coordinate pickup and drop off (due to my busy travel schedule)- she was super flexible, informative, and understanding of my needs- and she left so much important detail in her messages to me. For example, I had to suddenly go into the city on the scheduled drop off date, and she found a way to get my drop off scheduled for the next day so I could be there for it- and she also coordinated with the delivery tech to make sure he stopped to show me how to actually use the machine. She did this with minimal contact with me as I was in meetings all day.The tech that picked up and dropped off the snowblower gave me extremely detailed instructions on how to use the machine as was well as tips to take care of it and avoid future issues. Either Debbie told him I had no idea what I was doing, or he could just sense it from my questions- but he did a great job of giving me dumbed down instructions without being condescending or making me feel like an idiot.My experience from my first call to payment and receipt of my machine was exceptional and painless. I was listened to, prioritized, and treated with kindness and respect. I will be using them again for any equipment needs, and recommend you do too- especially if you are intimidated by machines/equipment/are not handy.β
7:30AM - 5:30PM
280 Red Schoolhouse Rd, Spring Valley
Hardware Stores
βThe team at ridge supply is absolutely incredible! You will NOT find better customer service anywhere else. The products they carry us also top notch especially the lumber!β
6:30AM - 5:30PM
116 Wallington Ave, Wallington
Hardware Stores
βGreat service! We had been sold the wrong toilet pressure tank by another store (who refused to replace it) so the manufacturer (Gerber) worked with the Wallington Plumbing folks who were great and helped us solve the issue!β
8AM - 8PM
1491 NJ-23, Wayne
Hardware Stores
βAwesome option for tools and gadgets. Good prices and good deals even though recently they haven't come up with good deals and prices are rising. Some stuff you can't find because they are a bit limited many items are missing but they have a lot of options. The Member's Club is not what it used to be, deals are mostly on stuff people don't buy or need.β
βWeβve been getting all of our lumber from this supplier and have had a great experience. The materials are always reliable, pricing is fair, and service is excellent. Barry is especially great to work with β knowledgeable, responsive, and always helpful. Highly recommend them for anyone looking for a dependable supplier!β
7AM - 5:30PM
810 Main Ave, Passaic
Hardware Stores
βThe sales person was amazing. He knew exactly what I need and where it was in the store. I was in and out in literally two minutes. Best of all it was the correct part and it worked. Uah.β
7:30AM - 7PM
741 Van Houten Ave, Clifton
Hardware Stores
βThe service in this store is exceptional! I went in with a question about an EGO shovel and they were able to help make it work for me.
I can't thank you all enough!β
βAbsolutely wonderful humans who staff this store and went above and beyond to help me with my purchase. Great recommendations as well, my stock tank is holding up wonderfully with no leaks.β
βGreat sale on miracle grow soil. Friendly and helpful service. Appreciate the honesty and trustworthy feel of a small town hardware store, i hope they never close their doors!β
βJULIAN (I hope i spelled it correctly) IS THE MAN. EVERYTIME I COME HERE AND SEE HIM IM GREETED WITH A SMILE. HES KNOWLEDGEABLE, COMPETENT AND TRULY A PLEASURE TO DO BUSINESS. EVERY1 ELSE IS GREAT AS WELL BUT THIS MAN GOES ABOVE AND BEYOND AND MAKES THINGS HAPPEN. HIGHLY HIGHLY RECOMMEND COMING TO PATERSON AND DOING BUSINESS HERE. I COME FROM WESTCHESTER NY TO NEW JERSEY FOR ALL MY HYDRAULIC NEEDS. DO YOUR SELF A FAVOR AND GET OVER HERE. ALWAYS PRICED RIGHT!!β
βOwners are at the counter to insure your in and out with what you need. Prices are right plenty of parking and a yard filled with large size pipe from black to pvc.β
7:30AM - 7PM
401 Broad Ave, Palisades Park
Hardware Stores
βPaul is a true professional and wonderful person. He helped with a very important fix without hesitation, even though it was minutes to closing, on a Friday! Forever grateful for his expertise and kindness.β
βI Had the pleasure to meet with the owner of this Great Business & he Help me on the most he Can and i Definitely make this my Place to Shopping Great Prices Toβ
βGreat fast service . Ask employee for something that was not on shelf he went to the back and less then 1 minute had what I needed .
Thanks for the helpβ
βManager was very helpful to even recommend a place near by for the item I was looking for that they did not sell.. customer parking is a little confusing, just need better signs to show where to park. Thanks for the help!β
βInstead of spending an hour at Home Depot I spend 3min at boulevard hardware. Super helpful down to earth crew there ready to solve whatever problem you might haveβ
βThe Harbor Freight on 17 cannot be beat! They've always got damn-near everything in stock.
The employees are knowledgeable and helpful. I was looking for one of those fishing magnets. On the site it said 'aisle 6,' or whatever aislr. I went up and down that damn aisle for a good 20-minutes before, finally, asking the guy at the checkout for help. He told me exactly where it was (at the bottom of one of those displays at the end of the aisle)!β
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βThe best local hardware store. Full of practical stuff for your home/garden projects and staff is knowledgeable and friendly. My 7 y/o loves to snoop around in there because there are so many neat little items and prices are reasonable. Got my windows re-screened there, and they were done within 24 hrs.β