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“The person on staff when I went was super helpful with me getting pictures of the item boxed and sealed which I needed to send to the recipient. Not only that they were at the same time processing several other customers in an unexpected early morning rush.
I personally think management should make sure if this happens a lot that there’s two people on site. The staff member there handled all of us with professionalism and grace. Totally appreciate you.”
“Out of several hundred old books I’ve had shipped to me from all around the world over the last 20 or so years, the packaging work of the Packaging Store in Philadelphia was absolutely the best of all! My compliments!!”
“The customer service is excellent. They need more employees though. A lot of traffic in this store and the line can get pretty long at times. Especially with amateur shipping customers who require a lot of assistance.”
“Every time I walk in, the manager has a smile. He’s polite, quick, always aware if there’s any lines and goes out of his way to help any customer who enters the doors. It’s actually a pleasure to walk into UPS.”
“I just want to give my heartfelt thanks to the woman who helped me today to do my IDme for unemployment. I know it wasn't her job to help but she went over and above to steer me in the right direction on the computer. She was my Indian angel!”
“The wonderful team at PostNet was able to bring a rough concept to fruition within one day and in time for our second wedding anniversary. They were patient, receptive, collaborative, and a pleasure to work with. Special shout to Matt Bailey for designing the final product!”
“I ordered my print online beforehand at Campus Copy Center. I emailed Anthony back and forth before coming. When I showed up, it was ready, which I really appreciated. At first, I wasn’t totally happy with the color quality, but Anthony helped me right away and fixed the issue super quickly and easily.
He was honestly so helpful and made the whole process feel simple and stress free. The price was also a lot lower than Staples, which was a huge plus. I’m very happy with how everything turned out. I would definitely return and recommend them. Anthony made it so easy and comfortable, especially for someone like me who had no idea what they were doing.”
“These folks really go above and beyond. When dealing with auction houses shipping can be tricky and costly but not this time! It went as smoothly and quickly as possible with a great shipping price and I already got my items Saturday!”
“The best place to get documents notarized! The gentlemen there are courteous, professional, and know exactly what is required for specific documents. They also only charge $5 per document vs. some others who rip you off and charge up to $20.
Pro tip: Be sure to take originals of things like passports, etc.!”
“This location’s employee, Dan, was the most helpful and kind person. I had several returns and he was extremely patient and walked me through how to fix an error with my return location. I should mention I was at this location at closing time and I was in no way rushed. So appreciative of this store today. I would 100% recommend others go here or over locations. Thanks !
- Lacy Brunozzi”
“Typical UPS store. My complaint is the staff could be a bit friendlier, but it's not like this is a restaurant so whatever.
Update… friendly staff this visit.”
“Friendly & professional staff! I always feel welcomed & have used them for 15 years… The new, younger management has updated policies yet kept the previous owner’s kind energy!”
“Staples at Christopher Columbus is a well-known destination for a diverse selection of office supplies, business necessities, and printing services. Conveniently located for both professionals and students, the store offers a variety of services including technical support, recycling, and direct mail to ensure that all your business and personal requirements are addressed with professionalism and convenience.”
“I STOPPED THIS MORNING...AND A WONDERFUL YOUNG LADY HELPED ME BEYOND THE NORM ! KI KI WAS SO PLEASANT & HELPFUL ! BEING SENIOR CITIZEN & NOT GOID AT TECHNOLOGY...WHETE KIKI WENT BEYOND WITH HELPING ME !! I WILL LOVE GOING BACK TO SUCH NICE SERVICE !”
“Khi from the 1229 Chestnut St location in Center City went above and beyond for me today! So appreciative for her knowledge, help, and support. She’s the best!”
“The technology and staff are amazing in the copy/print department in 20 minutes I had D&E size drawings,100 page documents and specifications scanned and e-mailed with 100% accuracy.”
“HIGHLY RECOMMEND Staples Turnersville for any of your printing needs! We had to get event menus printed and they came out fabulous!!
Team member, Dylan, is EXCEPTIONAL to work with and so knowledgable when it comes to any printing needs.
Efficient, patient, intelligent and kind are how I would refernce the Staples print team in Turnersville and am so thankful for them! HIGHLY HIGHLY RECOMMEND!”
“Great mailbox service! Contacted them via email to resolve an issue setting up my account. Debbie's quick response time and friendly service made the whole process quick and painless. I highly recommend their service.”
“I can't say enough about the staff at store 1316. Today I worked with employee 328569 but everyone there is just as great. I do a ton of returning and shipping. Sometimes I am not as organized with my lables and boxes as I should be. The staff at this store are so friendly and helpful. They never turn me away or act annoyed, even when the store is filled with customers. I drive extra far just because I like the store employees so much.”
“I would like to leave a five-star review specifically for Michelle. Her exceptional service truly stood out, and I believe she deserves special recognition for her dedication and professionalism.
I was expecting a package (tracking #7400287136449) while I was on vacation. I contacted FedEx customer support several times to request a "vacation hold" to prevent the parcel from being delivered to an unattended location. Unfortunately, the representative I spoke with (whose name I did not catch) informed me that only the shipper (Apple Corporation, in this case) could make such a request. Despite my arguments that a vacation hold would be mutually beneficial, the agent remained firm in their decision.
After several attempts to achieve a vacation hold, I gave up. Imagine my surprise when, after three failed delivery attempts, I received a call from a FedEx employee at the nearest to my place location. This employee, Michelle, kindly asked when I would be able to pick up my package. Her thoughtful and professional handling of the situation was greatly appreciated.
I am very grateful to Michelle for her assistance. I am unsure if her actions align with FedEx policies, but her decision was convenient, reasonable, and considerate. I kindly request recognition of her efforts and would appreciate being informed of any actions taken in this regard.
Additionally, I would like to suggest that placing parcels on vacation hold might be more practical, economical, and environmentally friendly than attempting multiple deliveries. This is not a rhetorical question; I would appreciate a response from the management on this matter.
Thank you for your attention.
David Melamed”
“Basic service in person. They don't answer the phone and can be rude. They always open on time. Undeserved by the postman, however. Constantly getting the wrong ppl's mail and / or having my mail hand delivered by my neighbors or across town when a Signature was required.”
“I wanted to share that i went into UPS in Cherry Hill near Wegmans and I.was pleasantly surprised at the NICE young man [Thursday 5/29 around 6pm don't know his name). He restored my faith in younger people and how they response to older people. He was patient non judgmental and very helpful!!! Highly recommend this location. The other young man working there was also very nice and helpful.”
“Came to this location to return some remote work equipment. Jared and Andre were exceptionally helpful, patient, and communicative throughout the whole process. Andre was especially knowledgeable in computer returns and was happy to help despite the obvious challenges this type of return presents. Would happily come through again if given the opportunity.”
“Super convenient. Easy drop off. Rating a 4 because they are literally never open on time. I've sat in my car waiting to drop off packages many times at "opening time" only to wait at least 20 minutes for them to get there to open. Do not go at 9.”
“I had a fantastic experience at FedEx, thanks to the exceptional customer service from the store manager, Rick. I encountered a pricing discrepancy while using the printing service, and Rick quickly stepped in to resolve the issue. He was professional, kind, and genuinely committed to making sure I had a smooth experience. His willingness to assist and ensure customer satisfaction truly stood out. I appreciate the excellent service and will definitely be returning for future printing needs!”
“His consistency to go above and beyond, Ric went out of his way to make sure the sign was not only perfect but flawless for the event. I appreciate his ability to have excellent customer service skills.”
“The sales associate was awesome! I believe his name is Stone, very tall African American male, answered all my questions made sure I was purchasing the correct items for what I was looking for! He definitely gets a 10 out of 10! Great job staples you did great training with him!”
“I had an amazing experience at the post office today, thanks to Frank. He was incredibly polite, efficient, and helpful throughout my visit. Frank took the time to explain my shipping options, answered all my questions patiently, and even helped ensure my package was securely packed. He truly went above and beyond to make the entire process smooth”
“Dan was so very helpful! I visited the store this morning and entered my # at checkout and then was talked into downloading their app. This caused me to have two separate accounts and never received the promotion. I called and spoke with Dan and he looked into it called me back and helped me get my account fixed and went way above and beyond. Thanks again Dan!!! You made my already tough week much better. Your service was superb! Need more like you in the world. :-)”
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“They are great. For the cost of postage and shipping, they are better than other places. I've never lost anything in transit or had anything go missing. Everything arrives on time. Great service and the staff is friendly. I highly recommend this store.”