AutoZone in Hackensack provides automotive parts and accessories. Reviews note superb and excellent customer support, with staff described as knowledgeable, courteous, professional, friendly, and genuinely concerned. Employees help customers find correct parts, run diagnostic scans, and assist with installations, saving time, money, and headaches. However, some experiences mention that cashiers can be unprepared, leading to waits and occasional confusion over payment methods. While patience is sometimes needed with busy lines, many customers report being satisfied and have bookmarked the location as their go-to store, stating it never disappoints.
Go very early for fast service. After that it can be a very long wait.
June 2024
They always seem to have any part in the back. Very strange.
May 2024
The store manager gave me excellent customer service. I was about to to purchase the wrong thing to stop my oil leak and she even saved me some money. The cashier was friendly and genuinely concerned about me. Thank you AutoZone. You guys never disappoint
