Firestone Complete Auto Care, located at 541 River St. in Hackensack, NJ, has been dedicated to providing exceptional auto care since 1926. This one-stop shop offers a wide range of services, including tire sales, oil changes, brake inspections, and engine repairs for all vehicle makes and models. Customers consistently praise the knowledgeable and friendly staff, who take the time to assess vehicle issues accurately and provide transparent pricing before any work begins. Many reviews highlight the helpfulness of the advisors, who listen to customers’ financial concerns without applying pressure for additional services. Clients appreciate the swift service, with many vehicles being repaired on the same day. The commitment to customer satisfaction is evident as staff provide detailed reports on vehicle needs while ensuring a comfortable experience. Firestone is recognized for its reliability and affordability, making it a top choice for residents in Hackensack seeking quality auto care. Although some customers experienced minor issues, such as returning for low tire pressure, the overall feedback remains positive, with many recommending Firestone for any car-related problems. For those looking for dependable service, Firestone Complete Auto Care stands out as a trusted option in the community.
Very impressed with service. John was attentive, very professional and did everything possible to address the problems I had in the car. It was my first time in Firestone. This is what customer service should be for people who want to learn and I know I will use Firestone from now on.
August 2026
Emilio great service replaced tire within 20 minutes
August 2026
Emilio M. provided great customer service and had my vehicle checked right away. The team is wonderful.
