PNC Bank

Banks, Investing
Hours: PNC Bank receives positive reviews for its helpful and professional staff, who provide quick, easy, and simple service. Employees are described as sweet, extremely helpful, and lovely, often excelling in customer service despite challenges. The branch is noted for being great with specific services like cashier's checks and for personally looking into fraudulent or odd account items. Some customers highlight exceptional experiences, such as receiving a signature guarantee after others could not help, and getting courtesy calls to check on satisfaction without any sales pitch. However, the location sometimes has long lines and angry customers due to apparent understaffing, particularly during lunch hours when tellers alternate breaks. Reviewers emphasize that the tellers handle this difficult situation with profuse apologies and excellent service, but management is encouraged to provide more staff support to alleviate the pressure on the dedicated team.

• 0.12 miles

  

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1. Hackensack, New Jersey