Sephora is a popular beauty retailer known for its welcoming atmosphere and wide range of products. Customers appreciate the store's organized and clean environment, with shelves neatly arranged and staff actively helping shoppers. Many reviews highlight the friendly, professional, and helpful staff, who go out of their way to assist customers efficiently. Employees like Adriana and Aaron are praised for their quick, knowledgeable, and caring service, making the shopping experience smooth and stress-free. Customers often mention receiving personalized assistance, samples, rewards, and birthday gifts, enhancing their overall experience. The store offers a variety of brands, from fan-favorites like FENTY BEAUTY by Rihanna, Drunk Elephant, and Tatcha to affordable options from Sephora Collection. The convenience of in-store and curbside pickup, along with options like Same-Day Delivery, makes shopping easy for those in a hurry. Despite occasional busyness, visitors still recommend Sephora, noting the staff's dedication and pride in their work. Overall, Sephora in Hackensack is seen as a place where customers feel welcomed and well taken care of, with staff who genuinely care about helping them find the right products.
Great store, great people. Special shoutout to Lucy who helped my wife pick out some products.
April 2026
The associates who helped me in-store were patient, friendly, and professional, especially as I was a novice looking for guidance on which skincare items to purchase.
January 2026
I went to Sephora for a few things today and met Miss Alma! She was so kind, attentive and thorough of her explanation of how I should apply my makeup. I got my products, a few samples and left satisfied.When I come back, I will ask for her!
