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November 2023 by Emina
Gigi helped me today and was so professional and friendly. She was very knowledgeable and suggested some great products. She is the prime example of great customer service!
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September 2023 by Leila Ostad
Amazing stuff! Stephanie B. and Nicole spent so much time helping me. Very much appreciated! Thanks again!
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September 2023 by Victoria Morgan
best sephora in the area! as a makeup artist it's important to visit a sephora that has helpful staff and items in stock
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August 2023 by Cherrie Mason
Always so helpful
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June 2023 by M Asim Qamar (Asim)
Great amount of makeup options available. Very helpful staff.
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May 2023 by Macy B
What I experienced today at Hackensack Sephora was unacceptable, hurtful and mean. The manager Kat and the “mean girl” employees that worked today 5/9/23 please do better. Discrimination and treating people as less of a person for no reason is so unkind. I went to Sephora to uplift myself and get a few new things but I left hysterically in tears because of an unwelcoming, toxic and racist environment. What would possess a group of adult women to band together to make someone feel sad on purpose?What kind of behavior is that?Before I left the store, I told my experience to Kat the manager thinking she would be the voice of reason. As we are talking, I can sense her holding back laughter as if the treatment they gave me is funny. I look over and another Sephora employee is looking at me laughing at my tears. At that point I walked away as this was an overwhelming, triggering, terrible thing to do to someone. If you don’t “look” like their kind of customer then you are not welcomed at this location it seems. Give up the “mean girl” culture, embrace being a great beauty advisor and stop upsetting innocent people for no reason. Choose kindness.
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May 2023 by Mckenzies B
What I experienced today at Hackensack Sephora was unacceptable, hurtful and mean. The manager Kat and the “mean girl” employees that worked today 5/9/23 please do better. Discrimination and treating people as less of a person for no reason is so unkind. I went to Sephora to uplift myself and get a few new things but I left hysterically in tears because of an unwelcoming, toxic and racist environment. What would possess a group of adult women to band together to make someone feel sad on purpose?What kind of behavior is that?Before I left the store, I told my experience to Kat the manager thinking she would be the voice of reason. As we are talking, I can sense her holding back laughter as if the treatment they gave me is funny. I look over and another Sephora employee is looking at me laughing at my tears. At that point I walked away as this was an overwhelming, triggering, terrible thing to do to someone. If you don’t “look” like their kind of customer then you are not welcomed at this location it seems. Give up the “mean girl” culture, embrace being a great beauty advisor and stop upsetting innocent people for no reason. Choose kindness.
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March 2023 by Vennita B.
The manager Kat for this store is very rude and unprofessional. Need to be more customer friendly and helpful to people. I think she’s racist in the manner she spoke to me. It’s so hard to find a good and professional manager these days that stores take anyone and make them manager. So sad ??
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January 2023 by Miko Har
Great collection and nice team
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January 2023 by Luisa S.
The absolute sweetest staff Ive ever encountered. This location has stock when everyone else is sold out. A true gem.
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August 2022 by Bernice N.
It's located inside the mall. So it's not that big of a store. But the staff is friendly and I saw that they were hiring if anyone is interested and live in this area or state. This location seems to be pretty clean and they were following all the new co-vid standards. Meaning you can't really sample much of anything. You could have some one assist you in trying products but for the most part it was very little you could try on your own. I don't think I would shop in this location because its small and not a lot of selection. I would prefer visiting one in my own city. I would visit again only if I was in New Jersey and really needed to pick up something I wanted. I would still give this place a Thumbs up!
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August 2022 by Ester Henderson
It was great. Good music great food
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August 2022 by Chantay Robinson
Nice selection of party things
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July 2022 by Wayne Scot Lukas
No product everything sold out weird staff followed us thru the store
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May 2022 by Nicole Wells
Walked in...no one greeted my friend and I. Found all the items I was looking for on my own. Will stick with my usual location in Wayne.
