The Home Depot in Hackettstown, NJ, is a helpful and friendly store that serves the local community with a wide selection of tools, appliances, outdoor furniture, building materials, and gardening supplies. Customers appreciate the store's one-stop shopping experience, whether they are working on home renovations, outdoor projects, gardening, or repairs. The staff is known for being approachable, knowledgeable, and eager to assist. Several reviews highlight specific employees who go above and beyond to ensure a positive experience, such as helping with online orders, providing expert advice, or offering support during emergencies like water heater purchases. Customers often mention the helpfulness and professionalism of associates, making their visits smooth and enjoyable. The store also offers services like discounts and store credit, which staff members like Briana handle efficiently and politely. Despite occasional concerns about solicitors, the overall impression is that the Hackettstown Home Depot is a reliable and pleasant place for both DIYers and professionals to find what they need and receive excellent customer service. Located conveniently at 2045 State Route 57, it remains a trusted destination for home improvement and gardening needs.
Great store! Had a husky torque wrench that broke and was able to return it here for a brand new one, no hassle at all. Great customer service!
July 2025
Paint department, tool rental, and customer service are all top-notch service.
July 2025
We had an emergency and needed a water heater. The person who assisted us was kind and nice although she had limited knowledge about the water heaters. She went out of her way to get us a cart.
