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“I don’t live in Essex Fells but I make sure to use their post office because the women who work there are patient, kind, polite, and professional. You’d never know if they were having a bad day because they welcome you with a warm hello and a smile. You ask a question and they don’t roll their eyes or make you feel like an idiot, unlike the people who work the counter at Caldwell and West Caldwell post offices. Recently I had the misfortune of having to go to the Caldwell post office. I was quickly reminded why I avoid that location. Keep up the good work EF!”
“I had very positive experiences. Scott and the woman at the counter were great. Very knowledgeable and efficient. We came for the passport appointment as a family of 3. We were 10 mins late as I had realized I needed to take copies of the documents. Scott was super accommodating and was so fast that it took about 30 mins to have all new passports done (ton of papers to attach and put in order!!!). I rare leave reviews but Scott definitely deserves some recognition!!! Copies of the documents were taken at USPS. I have successfully received my passport.”
“Never had any issues in this post office stuff was grate , best post office around the north Jersey. If you have problem here it’s not them its you or your products. I have been in so many post offices around NJ this one is the best on service.”
“KB is the friendliest and most sincere person you'll ever meet at any post office. She goes above and beyond to help customers, always with a smile and a positive attitude. It’s rare to find someone who genuinely cares and takes pride in their work like she does. Every visit is smoother and more pleasant thanks to KB. Absolutely deserves 5 stars!”
“I absolutely love the Glen Ridge Post Office! Every time I come in, the service is incredibly swift and efficient. The staff — especially the young woman working there — is always so friendly, welcoming, and helpful. It's refreshing to experience such great energy and professionalism!
Highly recommend this location for anyone looking for fast, friendly, and efficient postal service! ✨?”
“This location opens at 9 AM (not 8), just a heads up. The staff here are always thorough and helpful. Even though there are several USPS locations closer to me, I always choose to come here because of the consistently good service.”
“This is the best USPS location in the area. The staff is friendly & helpful. I will drive out of my way to go to this location and avoid other less helpful locations”
“I love this little post office. The lady there is Very helpful. A lot of these post offices, they don’t help you and they don’t tell you anything. She let me know that flat rate is the cheapest way to go! She helped me save almost 10 dollars mailing my package to my nephew!”
“Came in here after another post office refuse to take me because it's Saturday, met Charles he is exceptional ?, professional and helping. 15 minutes i was done. Kudos ? Charles”
“It’s always a good experience here she is always very helpful and polite. Totally the opposite from the main post office at Pompton Plains crossroad Wayne. Where they are rude.”
“I recently moved to NA and my letter carrier is the most pleasant man; even welcomed me to the neighborhood. I've never had an issue at the post office. The cashier (young man) is nice and quick. Whether I use the counter, the drop box inside the store or the mailbox right outside, everything is delivered without issue. The majority of the low rated reviews are made by entitled people living in NA that are older and miserable. I've seen the entitled behavior first hand. NA is a small town with a tiny post office that is doing their best being surrounded by larger and busier towns in the metropolitan area.”
“I was in and out of this location relatively quickly. The staff was very friendly and location was well maintained. Not sure what the negative reviews were expecting but they get the job done better then most location IMO. If you expect straight forward effective service from a post office, this location is head and shoulders above most.”
“Celene, Over the years has been the most courteous, thoughtful, nicest person I dealt with in the post office ever. Definitely goes above and beyond her duties, listens and always has a smile. Others should learn from her.”
“As an eBay seller, this is the only USPS location I will go to. They are so incredibly kind, helpful, & patient when I come in with multiple items to ship. The lines move fast, parking is easy, & they really value your business.”
“Say what you want about this place, but likely it’s a USPS problem and not a Lodi thing. IMO this location is immensely better than the Hasbrouck heights one, and staff is much more personable- not to mention they aren’t closed for a full hour in the middle of the day for no reason”
“They have exemplary customer service when I stop by in person, but I do keep getting other people’s mail. Also, the town isn’t all that big, if they set out at 07:10 to do their route(s), then why is it that In almost 10 hours it hasn’t arrived. I live not even 2 minutes away. Aside from that, they’re a grade A post office.”
“The best & most courteous post office I have been to. The tellers are always pleasant and helpful. However, I wish there were more people working at times when the lines are long.”
“I don’t know what the complaints are but, the lady I spoke on the phone was nice and help me get my packages delivered. I know they are bad working people here but, the person I’ve spoken told me not too worry and I will sort it out. She did her job and everything got delivered. Thanks for the generosity and help usps.”
“I was sending over 20 holiday cards to 5 different countries. I wanted to get Global stamps, but they did not have them. Anyway, after going back and forth on how to make an exact match with the stamps the post office person has, we could not. It was always 10 cents more per letter. I did not want to pay extra and asked him to print a stamp for each letter. And he did. It was extra work for him, but he did it. I wasn't kicking and screaming; I asked nicely if that could be done. An older gentleman came when we were halfway and got aggravated that he had to wait maybe 10- 15 min; he yelled something and left.
I hope all my cards will make it to their destination so my friends and family know that I miss them and love them.
Our post office staff does a good job with the resources they have. I appreciate your effort.”
“The older man there today 6/8/23 showed great customer service. He even helped me confirm a zip code for my shipment. I had to leave this review about him because I go to other post offices and everyone looks miserable! But, he was very nice and attentive. Thank you!”
“Pretty well known post office.Has everything you need from a front desk, drop off boxes, you name it. Staff are quite slow but USPS’s feel understaffed everywhere.Some post offices don’t have drop off boxes so I come to this location to which has plenty of options to send your packages.Bear in mind, post offices are overclocked during the holidays.”
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“My mailman Agit and the post office employee Marsha went all the way to help me with getting my package. I missed the delivery and went to the post office to check if it's still possible to pick it up the day before 4th July. Marsha called Agit and he came back to my house second time and delivered the package. I'm truly grateful both of them for getting my package on time. It's a pleasure to deal with professionals, the people who literally would run an extra mile to help the customers. Thank you again.”