Journeys is a clean and organized store with helpful staff who provide great customer service. Customers appreciate the friendly associates who go above and beyond to assist, such as checking for specific shoe sizes and offering to order items if not in stock. Employees like Maurice and Taija are praised for their willingness to help, whether by searching for the right shoes or making customers feel welcomed. The store offers a good selection of shoes, including popular brands like Crocs and Uggs, and staff are attentive to customer needs. Overall, Journeys provides a positive shopping experience with attentive service and a well-maintained environment.
Great customer service, in a time where it is often forgotten. Rob, the manager, went above and beyond to help me out today. It was much appreciated! You just earned a return customer.
June 2024
The customer service has always been great. I go for Crocs and I always either find what I want or if not they're able to order it for me and I'm also able to pick them up at the store.
May 2024
The customer service has always been great. I go for Crocs and I always either find what I want or if not they're able to order it for me and I'm also able to pick them up at the store.
