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December 2023 by M (MM)
Girl that was working never offered help, she was to busy talking to a non customer.
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December 2023 by Madeline Seel
Super clean and organized store! Asked a sales associate if they had a shoe in my size, they didn’t, but as I was looking around they handed me the shoe box! They had continued to look for it which was really appreciated. I wish I got their name but they were very helpful and I did buy the shoes!
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December 2023 by Marrisa Rodriguez
I was desperately looking for the Uggs Tasman slippers. When I checked in the Hamilton Mall Journeys, Maurice told me they had just got a shipment and told me to com back in ten minutes. When I came back he went above and beyond to check if my size came in the shipment, even though they were still unpacking it. He was very helpful, friendly, and willing to help me with getting the pair of Uggs I've been looking for!
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October 2022 by Maris Stotts
Taija at store 1108 , very helpful. I felt welcomed coming into the store. I am very picky when it comes to my selection of shoes & she took her time to help me find what I was looking for! Need more employees like her! Thank you again Taija!!
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October 2019 by Amber Woods
Nice items
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October 2019 by jackie medina
Great finds!!!!
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May 2019 by FN1926
Always good but pricier than other
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March 2019 by Eileen McCusker
Every time that I have been to journeys they never ever have the shoe size that were looking for, whether it's for my daughter, my son or myself (which are all different sizes might I add)...they always offer ordering the size that you need but there also has been a few times where I have been completely out of stock to not even be able to order..my daughter got a pair of uggs for Christmas that she just wanted to exchange and she couldn't do so, so I ended up having to waste the money...we even tried picking something different out in the store however they didn't have her size for that either..…I'm giving it three stars because every time we go there and usually want to purchase something it's not available
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March 2019 by MaryEllen McCusker
Every time that I have been to journeys they never ever have the shoe size that were looking for, whether it's for my daughter, my son or myself (which are all different sizes might I add)...they always offer ordering the size that you need but there also has been a few times where I have been completely out of stock to not even be able to order..my daughter got a pair of uggs for Christmas that she just wanted to exchange and she couldn't do so, so I ended up having to waste the money...we even tried picking something different out in the store however they didn't have her size for that either..…I'm giving it three stars because every time we go there and usually want to purchase something it's not available
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June 2018 by Gianni Luciano
"Onyx" Helped greatly in finding the correct shoes. Very insightful employee.
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January 2018 by Sierra S.
Worst place to get your shoes. I live 20 minutes away. Last month around Christmas I bought a pair of Sanuks for myself. The mall was packed and the roads were horrible because of the last minute Christmas shopping. I purchased them and went home. Come to realize there was only 1 shoe in the box. Me being pissed I called them and drove all the way back out there to get this shoe I paid 60 dollars for. Which took about 40 minutes because of the traffic. The second time they screwed me over was about 2 weeks ago when they had me purchase another pair of Sanuks but they realized they didn't have the other shoe that went together! I immediately got my money back and left. The third and the last time they will screw me over again was today. I went back to see if they had the same Sanuks I tried buying 2 weeks ago. I was the only customer in there. But the guy cashier was so rude he was talking to 2 of his friends and every other word that came out of his mouth was a curse word. He didn't care that me and my little sister were waiting there. FINALLY he had one of his friends that DIDN'T EVEN WORK THERE go get me the shoe. I did check the box being that they screwed me over twice before. I saw that there were the same so It didn't cross my mind they'll be different sizes. I bought them I went home. I opened the box to find a size 6 shoe and a size 8 shoe. Never again will I give them my service. Worst shoe store I have ever been to.
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December 2016 by Munal Momodu
Baaaaaa