PNC Bank has received mixed reviews from its customers. Many first-time visitors to a specific location found the staff to be friendly and attentive, with a helpful representative assisting them with a new debit card. Long-time customers appreciate the convenience of the bank, especially regarding ATM access, and have encouraged family and friends to join. However, there are some concerns; one customer experienced a frustrating situation while trying to obtain a replacement debit card after a hospital stay, feeling discriminated against due to a misunderstanding. Despite this, they noted that they have generally had positive experiences with other staff members and prefer using the drive-through. Overall, while PNC Bank has provided professional and courteous service to many of its customers, individual experiences can vary.
This was my first time at this location! I thought everyone was very friendly and attentive! The gentleman that helped me with a new debit card was very helpful! Sorry that you have to deal with cranky people that give bad reviews.
July 2024
This was my first time at this location! I thought everyone was very friendly and attentive! The gentleman that helped me with a new debit card was very helpful! Sorry that you have to deal with cranky people that give bad reviews.
February 2023
I"be been dealing with PNC Bank in May Landing for years and have had many business interactions with almost every person at that branch.And every one has always been a professional and curtious experience.
