Prestige Nails and Spa offers nail services with varying experiences. Evelyn is praised for her excellent job in managing a previous salon's messy gel removal, leaving customers satisfied with beautiful nails. Kelly, known for being sweet, funny, and talented, transformed a terrible set into one of the best sets the customer has ever received. However, the receptionist and manicurist during a walk-in manicure service were criticized for being rude and providing a subpar spa manicure experience. The manicure was performed quickly, and the customer was left unattended under a dryer. The salon was also noted for not having the Essie brand, as requested. Overall, customers have mixed experiences with Prestige Nails and Spa.