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“Before making my refrigerator purchase online, I spoke with Jesus, a customer care specialist at the Bay Ridge, Brooklyn location. He was very helpful, and so kind and patient. Every customer service representative should be like him. He even called me back to give me additional information about where I could view the fridge on display. He answered all of my questions about the dimensions of the fridge, the material used for shelving, and the installation service available. He was able to locate the fridge I was looking for. If you ever visit the PC Richards Bay Ridge location, you should ask for him.”
“My experience with Mattress Firm was seamless. Anisha was an AMAZING help. Very knowledgeable and helpful. Explained every type of bedding they had in stock, went above and beyond, and made solid recommendations.
Her customer service was out of this world and she knew exactly what I was looking for once I told her my needs.
Her customer service was so great that I made sure to travel an additional 25 minutes to the location she was working to close the sale with her.
Thank you Anisha for all your help! You made this experience easy and effortless. 1000/10!”
“Our sales representative, Saint Moreau was very helpful to our needs. Tried to explain everything to our advantage. If there is anyone who could be helpful and informative to customers it is Saint and his manager, Lorenzo. PC Richard’s should give them both a commendation.”
10AM - 9PM
1539 Forest Ave, Staten Island
Mattress Stores
“Today I walked into mattress firm unsure of how to buy a mattress or even things to look for.
Sometimes it can be scary going in and not knowing what to look for or buy however, Luis really took his time today and explained the difference in mattresses, price ranges, and also how to keep your mattress in good shape.
Luis prepared everything for me and set up my delivery date in hopes of a seamless delivery.
Thank you Luis for today ! You were awesome !”
“Diannelly is the best sales associate from the PC Richard & Son locations in New Jersey. Exceed the professional and customer satisfaction standards.
Highly recommend her.”
“I had an amazing experience at American Freight in West Orange. Debbie was incredibly helpful, knowledgeable, and patient throughout the entire process. She made sure I found exactly what I needed and went above and beyond to make sure everything went smoothly. The delivery team was just as impressive they were prompt, professional, and handled everything with care. I'm beyond satisfied with the service I received from Debbie and the delivery team. I highly recommend this location for anyone looking for great products and outstanding customer service!”
“We loved the attention even though we don't speak English the best 100% recommended I will return soon I really liked the variety the person who served us 10/10 very friendly and understood what we wanted”
“Jason was amazing , beside that he masters the art of selling , the way that he recommend and take care of your needs makes the process of buying really enjoyable”
“Danny was excellent to work with, helpful and efficient. He was able to help me find the perfect pillow to help with my neck pain and offer me some release. It was fast, and he was super pleasant to work with. Will be returning to buy a mattress.”
“If you're gonna go to this location, make sure to see Angelica. She was friendly, professional, and helped answer all of my questions. Plus she helped me find a great mattress and made sure it stayed within my budget. Thank you Angelica for your great service!! Looking forward to many great nights of sleep ahead!”
“I’ve new to the state, so as I was shopping for my new apartment, i was a little lost, but eventually I got my way around as this store quite literally has everything. And that young fella Matthew was his name I believe, helped me get around and helped save a lot of time.”
“If you are shopping for a mattress this Is the place to go! They have a new state of the art store design that makes reviewing and testing mattresses super easy and highly customer friendly. The staff are warm, friendly, knowledgeable and helpful but without pressure. I rate my experience with all A's!”
“Our Salesman, Fadi K., was very thorough in showing us our mattress. He went over all details and the price and payment plan are wonderful!! We are very happy with our mattress purchase today.”
“Thomas offers straightforward service with practical recommendations and a reliable, fast delivery schedule. A smooth and efficient shopping experience overall.He’s awesome!”
“I loved shopping at Emely furniture. Even though one of the pieces took a while to arrive. The girls always called me to keep an eye on them. I recommend it. 100%”
“Fernando was incredibly helpful & informative about all things for maximum sleep experience! We got a top of the line mattress & righteous pillows - So satisfied with our experience!”
“I recently had a fantastic experience at Mattress Firm. The sales representative, Jordan, was incredibly helpful and knowledgeable. He took the time to understand my specific needs and preferences, and helped me find the perfect mattress that suited my budget and comfort level. Jordan was patient, friendly, and a pleasure to work with. I highly recommend Mattress Firm and Jordan to anyone in the market for a new mattress.”
“The gentleman who helped me today was very knowledgeable, respectful and didn’t make me feel any pressure to purchase anything I didn’t want. A pleasure doing business with Alex.”
“The attention is excellent. They give you the possibility to feel the different styles of mattress and ask you questions to know what you want. Mrs. Angelica is very professional.”
10AM - 9PM
146 NJ-17, Hasbrouck Heights
Mattress Stores
“Just had an awesome experience buying a mattress at Mattress firm on 17 North in Hasbrouck Heights. Mr. Robert Davis was my sleep expert and he took the time with me to show me everything and make sure I was buying what I truly wanted. He was zero pressure and super helpful. All around great guy. I’ve never felt better making a bigger ticket purchase! Would rate 6/5 stars if it were possible on Google.”
9:30AM - 9PM
1761 W Edgar Rd, Linden
Mattress Stores
“Absolutely will be purchasing more items from this store in the future. Has such a great variety and happy with all the pieces I chose! Very patient with me and helped throughout the process, even got my delivery earlier than expected!”
“Mike and his team are absolutely the best. From ordering our murphy bed few years ago, to having the same unit moved into our new home, everything has been above & beyond expectations. The quality of the product is excellent. But if you can believe it, the customer service is even better. Thanks Mike and team for all you’ve done for us. And for moving the bed, a third time to a different room in our house most recently. Highly recommend this company!”
“Ron is an incredible salesman & truly cares about getting you what you need all the while giving incredible customer service - glad to be a returning customer and will always refer this place for best price guarantee furniture!!”
9AM - 6:30PM
139 NJ-17, Hackensack
Mattress Stores
“I was searching for an iron bed frame and came across Charles P. Rogers. I have never seen one of these frames in person and unable to do so based on my geograhical location. I really liked the rutherford frame and checked out as many reviews as I could. They seemed like great reviews so i decided to emailed the company. Erik responded and we spoke on the phone, as well as, by email. He was so easy to work with and I apprecaite his patience in answering all of my questions. My frame is beautiful and exactly what I was looking for. Thank-you Erik for your time and the company for the beautiful work! We are so pleased!”
“Best bed frame in the business! You could wrestle a moose on it, and it doesn’t slip, slide, or squeak. It’s built like a tank.They take care of their customers. I bought a Queen frame, 3 years ago. This week we purchased a King bed. I called to buy rails to transform it from Queen to a King.Josh and Marisol took care of me on the first phone call. Boom, it’s in the mail for delivery.I chose this particular frame because it 100% will guarantee a proper foundation for your mattress and box spring. I won’t sleep on anything else.Thank you so much guys!!!!”
10AM - 9PM
561 US-46, Fairfield
Mattress Stores
“If you come here you have to ask for Kim! She made a stressful shopping trip so easy and enjoyable. Not pushy at all and will help you get the best price and really knows her stuff. I even had to reschedule delivery and Kim did it for me no problem. Thanks again!!”
10AM - 9PM
1235 W Chestnut St, Union
Mattress Stores
“Great selection and fantastic customer service. Deon was a real pleasure to work with. Friendly and real, he took the time to make the experience very pleasant and easy.”
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“Great prices and deals owner is a stand up guy deliveries are very professional clean fast and punctual with time oooo yea hala Madrid he may not like that but he knows cr7.”