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August 2025 by Ade Torres
Costumer service is very good,steve and the Ladies are very friendly.
In the office they have big machine and make so much noise,i feels sorry for the workes and they ears.
Wow wow NOT GOOD🤔😡
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August 2025 by Rose Evaristo
I have lived at my address for 49 years and I still have mailmissing because I use first number of double number house. After 49 years you would think they know my name. Horrible service.
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June 2025 by Jiahui Wang
Horrible experience. Staff won’t answer your questions or offer any help whatsoever.
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June 2025 by Roxanne
visit on 4/23 this was my second day here and from a mistake i made. I waited in line and gathered all the info needed to return. Im sorry for the bad reviews previously posted but my family and i had a pleasure working w. Scoop and Gina. They have a great system, very knowledgeable, work well under pressure and i appreciate their service. Scoop worked swiftly but was very thorough. Its very clear of what the customer need to bring: you can find the info online or ask. Thank you both for being warm to my children and making this process a swift one.
You can make passport appointments online and they do walk in hours tues-thursday 830-930
Po boxes, money orders, shipping packages can also be done here.
Update: my childrens passports arrived on time. Thank you Gina and Scoop again !!!! We will return when its time to renew.
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May 2025 by Mary Bella
Employees are always polite, thank you so much for your service 🙏🏻🩵
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March 2025 by michelle Guzman
I will give zero star if I could. There's one lady who wears glasses loud as hell, rude, disrespectful and reading the comments below me can confirm she is racist to Spanish people. She talks to you if you are a child. I have no idea how she got that job. She needs to retired or get fired . Lady you work in Harrison which many Spanish people live in this area. Please someone address this matter. This is horrible.
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March 2025 by lili Garcia
Very bad service from the man who was working on March 18th. He is elderly and was very racist. He didn't help us and with a very bad face he gave us the passport application. You go and pay for the services, it's not free and if he is working it's because they pay him a salary to serve people. But I didn't like the attitude of that man. I don't know if it was because he saw us as Latinos because he served other people well and I didn't want to be disrespectful because of the gray hair that the man already has, but people like that are not good at serving people.
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February 2025 by Nirmela Govinda
The female staff handling passport appointments at this location is very rude and unprofessional. She shouts and rushes you and threatens to cancel your appointment without any consideration or plausible reason. It’s as though we are asking her a favor and she’s not there to do a job. this is unacceptable as we are paying for a service!
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January 2025 by Vishnu Ranjan
Service was good
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January 2025 by Akbota Stansberry
I don't know why you write about rude staff. But, I am an immigrant, my English is very bad. I always use postal services. And this post office is the best! It has the coolest, most helpful and friendly staff. Thank you, guys. God bless you
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December 2024 by Adriana Belalcazar
The staff is incredibly rude and unprofessional. The postal worker in charge of passport appointments today spoke harshly, discriminated against Spanish speakers and did not allow me to translate on behalf of someone in the line who did not speak English. The treatment was completely unacceptable as people come for a service they are paying for. These workers represent the American government and do so very poorly.
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December 2024 by H. O. Lec
Some people there is kind and others very rude; specially with who don't speak english and that is not good and fair since that town has a giant Hispanic community
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December 2024 by Santiago T
Steve was an old guy working as a clerk. The most racist rude and disrespectful person ever. Didn’t acknowledge me. His customer service skills were horrible please be more mindful of who you are hiring.
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September 2024 by Erica Paiva
The staff here are very rude, even an older man who works there was super rude, they don't know how to treat people politely.
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September 2024 by Wing Hatch
The staff here were not helpful. I came once to mail something and wasn’t sure if I needed a signature service when sending documents to the IRS, considering the importance of what I was mailing. The staff said nothing and just left it up to me to decide. I understand they might not know for sure if a signature was necessary, but if that's the case, couldn't they at least be a bit friendlier, instead of giving me attitude first thing in the morning and making me figure it out on my own.
