The United States Postal Service at 427 Harrison Ave is a busy location that provides reliable mail and package delivery to millions of Americans. It manages over 30,000 retail locations nationwide and processes a large percentage of the world's mail. This location offers various services, including walk-in passport appointments, making it a convenient option for travelers. Customer experiences at this post office vary. Many customers find the staff to be friendly, helpful, and efficient. Some appreciate the assistance from staff members, describing them as kind and welcoming, especially for those who may have language barriers or are new to the area. One customer mentioned that the staff helped them win trivia night, highlighting positive interactions. However, other reviews mention that some staff can be rude or abrupt, particularly when customers are late for appointments or do not speak English fluently. For example, one customer was treated unfavorably for being a few minutes late, though another staff member later accommodated their needs and provided friendly service. Busy times, especially near closing, can lead to longer waits, but overall, the staff's attitude and helpfulness are appreciated by many. Despite some negative comments about certain employees, the location generally aims to serve customers efficiently and offers services like passport processing in a friendly manner when possible.
This post office has friendlier staff than the other ones is the area. They always seem to be able to get the line moving at a rather fast pace compared to many of the others in the area. I have always been greeted by the staff when i walk in the door.
April 2026
Very small neat an organized, SERVICE here was amazing compared to other stations , The staff was great very welcoming respectful an helpful. I was able to get all passport done in one shot !! Thank you Harrison nj crew I was even able to leave a come back without rescheduling . Yes great spot ! Thank you again
April 2026
I drive minutes more just to go only to this post office. The girls are always friendly and quick. They always apologize if there is a line and you have to wait little bit. Anyway the wait is not long at all because they try to be as quick as possible. I appreciate their service! Thank you!