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9AM - 4PM
1445 NJ-23, Wayne
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“Unfortunately I had some security issues with my acc regardless of how Valley National Bank does business. Nancy at this location not only helped me figure out how to fix my acc she helped me in person situate everything and while my acc was down she was able to provide with funds from my acc until the issue was resolved the issue was then resolved so not only did I have emergency cash she waited for me at the location past business hours just so I could have cash. The issue was resolved she was very kind and straightforward also I was a little frustrated and she still handled my frustrations very well. I am only speaking for Nancy she is a 5 star employee ! If you have any issues ask for her and stop by in person I'm sure she will help you she is very educated !”
9AM - 7PM
38 Park Ave, Paterson
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“Thanks to victor all of my family and friends back home received all the items I sent safely and the transaction was so easy. I trust them with anything I send they are so friendly and professional. I recommend them to anyone trying to send anything to DR”
“I cannot say enough positive things about the Valley branch in Pompton Lakes, NJ!!! I have worked with this branch for years. My company does our business banking here and my family also does our personal banking here. Then, just recently, my wife and I took out a Home Equity Loan here. Over the years, in every single instance, this Valley branch, and especially the personal help from Karen Austin branch manager, has been exceptional! I mean that is every bit of the word: exceptional! Karen and her team in Pompton Lakes consistently goes above and beyond any of my expectations for what banking should be. Karen always takes the time to explain options and help us make the best educated decision for us. This review is long overdo because I have been so happy with banking at Valley for many years, but now I need to let others know that choosing the Valley branch in Pompton Lakes would be a great decision!!!”
“I stumbled upon this location by accident. I had no idea that it was even here. I was on my way to Fun Creation Studio to pick up my pottery, and Wells Fargo was right off the exit from Route 23 North. You might ask how I've been to the pottery place without noticing the bank, but that answer is simple. I usually take the back roads since I'm usually coming from Totowa. I walked in and was promptly greeted by one of the bankers. On this occasion I had a few checks to deposit as well as wanting to withdraw some cash. The banker was extremely helpful and efficient. Overall, a good experience. Now that I know this location is here, I'll make sure to stop by again when I'm in the vicinity.”
Open 24 hours
150 Market St, Paterson
Atms
“My grandmother went to the bank about 20 years ago. It became my bank about 15 or 10 years later and although I wasn't a fan of the bank itself I do like this branch in particular. Friendly and good service.”
“I opened my business account here at chase. I'll keep this short and simple, Very honest, transparent and painless process with no attempts of upselling or providing services you don't need. Only let down? Bring back temporary debit cards that are issued on the spot. This is very important for businesses to have immediate access to their funds. Thanks Richard!”
Open 24 hours
1400 NJ-23, Butler
Atms
“Great service from Relationship Manager Laura Petrou at BOA in Butler today. Reviewed the estate documents, had us complete few missing items, and completed the process in 30 minutes. Laura was extremely knowledgable, and personal demeanor could not have been nicer as she helped us through a difficult process. Excellent service today. Thank you. Kathleen & David Karcher.”
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“We went to the Wayne Nj branch on Valley Road and met Kate Boje. She was extremely helpful and so knowledgeable of her job. She explained everything so clearly and was very patient. I feel leaving this survey is the least that I could do in return. Thank you again.”