Oil Change in Hawthorne, NJ

“My brakes stopped working completely on the highway. I almost crashed! I needed immediate repair and they were right on it. Only frustration was when I asked them to call a home phone not cell since I was going up into the Catskill Mts with no cellular service. There's no Internet either! I asked them to call to tell me the price before doing any work. I had to call to find out what was going on. Then AGAIN I called 10 minutes before they were closing. They never called me with any information about my car!!!! David said he called the cell. I told him all about not having service up in the mountains and to call the home phone! He said he emailed which I mentioned there was no Internet service too! So he had called the cell!!!!???? He said it went straight to voicemail so why didn't you call the next number that was the home phone then? Hence, with this lack of communication, they performed additional work on my car without consulting me first!!!! I didn't want to spend much fixing everything in a 22 year old car when I'm getting a new car in just 2 months! I just needed to get home from NJ to NY. Otherwise, I found the price reasonable considering the additional work and Gary the owner gave me a break with the labor charge. He was very nice and got my car repaired quickly. Very happy with what could have turned into having to stay in NJ somewhere waiting for my car. This disaster could have been so much worse but I was so relieved that my car was repaired and I was able to get home. Thank you Gary and your team!!!!Service: Brakes”

“Great service, staff will help you in a pinch and will always take care of you. I now live 30 minutes away and still come here because it’s the best shop around.”

“Best service around! They also give the care a look over to see if anything is not operating properly. The staff & John the Assistant Manger always are friendly & welcoming.You can sit in your car while they do the oil service which is convenient! Convenient location…They also have a pit so they can really give you a good observation of something that’s not workingor on the way out. A+ Thanks!”