Affinity Federal Credit Union is a member-owned credit union dedicated to its community's financial well-being. As a cooperative, Affinity focuses on personalized, meaningful interactions and exceeding expectations. Unlike banks, the credit union offers community-focused banking solutions and strives to understand each customer's unique needs. Whether it's for savings, checking, or loans, Affinity is committed to helping customers reach their goals while making a positive impact in the local community. Customers praise the credit union's exceptional customer service, with one client highlighting the help received from a staff member in the Consumer Loans Department during a car purchase process. Another customer commended the branch manager for verifying a check and cashing it, even though the client was not a "member" of the bank. Overall, Affinity is known for its pleasant and efficient tellers, easy appointment scheduling, and advanced financial services, making it a highly recommended credit union choice.
Personally i have been a member for 30 plus years and have never been disappointed. Just recently opened an account for our Nonprofit Arts Council. The experience was smooth and Denise was very efficient. Nonprofit accounts do not require a minimum balance at Affinity which is a plus. I highly recommend this bank.
November 2024
I have been a loyal member for over 20 years. I just do not understand why an ATM at quickcheck can tell me what my Actual balance is, but my app can't. It is extremely deceitful. Simply doesn't make sense why this has yet to be corrected.
September 2024
Thank you so much Harry Gutierrez for taking the time to help me with some issues today. You really made my day. You helped me tremendously. It is rare to see great customer service these days. Harry is exceptional at Affinity Credit Union. He is the best. Thank you. ❤️
