CVS is a pharmacy and retail store that receives mixed but mostly positive reviews for its customer service and helpful staff. Several customers highlight the friendly, polite, and patient attitude of employees like Emmanuel, Miss Erica, Miss Dennery, and a staff member who wears a hijab, all of whom go out of their way to assist customers with their needs. These employees are praised for their cheerful demeanor and willingness to handle issues such as refunds and product guidance with care. Customers also appreciate the quick service at the pharmacy department, noting that staff members like Samuel are focused, respectful, and make them smile. One customer shared a heartfelt story about losing a wallet in the store and being helped by the staff, which restored their hope in humanity and showcased the kindness of CVS employees. However, there are some negative experiences as well, such as a rude interaction with a pharmacist named Remi regarding prescription transfer times. Fortunately, staff like Nicole stepped in to resolve the issue promptly and kindly, demonstrating the pharmacy's overall commitment to customer care. Overall, CVS is recognized for its helpful, friendly employees, quick service, and a welcoming environment, with a few areas for improvement.
