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“I must say I really appreciate the lady at the counter. She is funny and down to earth. She is professional and i enjoy her warm greetings when i see her. This is a HUGE step up from Irvington and any Newark branch i have gone to and waaaaay better than orange. Thank you for being a beacon of light”
“The crew at postal connection is friendly, helpful, and resourceful. All you have to do is tell them where your package is going and they will wrap and find the shipper plus price.”
“I had to mail many documents and Jaison was incredibly friendly, professional, and patient. He took the time to explain all my options and handled everything with great care. The service here is always fast and reliable. This is my go-to post office!”
“I’ve never written a review for a post office, but I feel like they deserve the recognition! The employees at this location are wonderful. They go above and beyond and they are always kind and helpful. I lost a receipt a few weeks ago, and they took the time to retrieve it for me without hesitation. I always get the best service in this little spot. Thank you!!”
“It's an Small Old Pist Office with the Best Employee's, Celeste at the counter is amazing and sassy as ever, friendly and run a tight ship, I love Springfield Ave Maplewood Post Office, Good things come in small packages.”
“I absolutely love the Glen Ridge Post Office! Every time I come in, the service is incredibly swift and efficient. The staff — especially the young woman working there — is always so friendly, welcoming, and helpful. It's refreshing to experience such great energy and professionalism!
Highly recommend this location for anyone looking for fast, friendly, and efficient postal service! ✨?”
“Came in here after another post office refuse to take me because it's Saturday, met Charles he is exceptional ?, professional and helping. 15 minutes i was done. Kudos ? Charles”
“Had a passport appointment. We experienced very courteous, efficient and professional service from the agent! Also received a gentle reminder call ahead of the appointment. Can’t ask for more!”
“I went to this post office on chestnut st to drop off a passport application renewal, the clerk Josemon was very nice and help me with the process of completing the application shipping address and money order.
Thank you so much i appreciate.”
“Writing about my experience with customer service in sending mail, not receiving.
Sammy was very helpful. Some post offices suck, but he was helpful to me and to others as well.”
“I had the pleasure of being assisted by Lovida at the post office, and I must say, she completely turned my experience around. After two previous visits, one being a walk-in and another an appointment that had to be rescheduled due to short staffing… I was beginning to feel a bit frustrated. But the moment I walked in on the third time, Lovida greeted me with a cheerful smile and made me feel completely at ease. Not only was she warm and friendly, but she was also incredibly helpful and went above and beyond to ensure I had everything I needed. Her positive attitude and willingness to assist truly made me forget about the previous inconveniences I had faced. I highly recommend seeking out Lovida’s assistance if you’re ever at this location—she’s a true asset to the team!”
“Classic heritage style post office, pleasant employees at the window, nothing bad to say here... buy your stamps, do what you gotta do and keep it moving... don't be the jerk to clog up the line!!”
“The best & most courteous post office I have been to. The tellers are always pleasant and helpful. However, I wish there were more people working at times when the lines are long.”
“Celene, Over the years has been the most courteous, thoughtful, nicest person I dealt with in the post office ever. Definitely goes above and beyond her duties, listens and always has a smile. Others should learn from her.”
“Friendly staff. The forms section for certified, arrival etc was all but empty. Needs better maintenance in that area. A basic stamp vending machine would be nice too”
“My favorite post office . The staff is very friendly and always helpful. Everything is done clearly and quickly, no fuss . Love the place . I wish this office to prosper and the staff to be healthy and happy !”
“I recently moved to NA and my letter carrier is the most pleasant man; even welcomed me to the neighborhood. I've never had an issue at the post office. The cashier (young man) is nice and quick. Whether I use the counter, the drop box inside the store or the mailbox right outside, everything is delivered without issue. The majority of the low rated reviews are made by entitled people living in NA that are older and miserable. I've seen the entitled behavior first hand. NA is a small town with a tiny post office that is doing their best being surrounded by larger and busier towns in the metropolitan area.”
“I had a great experience at this USPS location. The staff was efficient, helpful, and processed my shipment quickly without any issues. Everything was done smoothly and professionally, and I was in and out in no time. This location clearly values customer service and efficiency.”
“They have an amazing infrastructure; it was a pleasure to provide maintenance for their facilities some time ago. Everything was kept in perfect condition, and we’d be happy to work with them again in the future.”
“I love this little post office. The lady there is Very helpful. A lot of these post offices, they don’t help you and they don’t tell you anything. She let me know that flat rate is the cheapest way to go! She helped me save almost 10 dollars mailing my package to my nephew!”
“I honestly don’t under the negative reviews. The employees are very helpful and friendly and the location is great with plenty of parking and no meters. I got my PO Box at this location instead of Westfield because it makes like so much simpler.”
“I had probably the best experience than every other post office I’ve been to. The woman that helped me, Sandy, had phenomenal customer service and went above and beyond. Next time I have to go to the post office again, I’ll be coming to this location and hopefully Sandy is the one that helps me out!”
“I find the different experiences amazing, running the gamut as they do. I have never had a problem there. People complaining about the parking? That's a Montclair issue, not a PO issue. I'm actually surprised the place is still open, given the other two locations, and just have to accept the limitations regarding closing (are the workers not entitled to a lunch break?) and other slight inconveniences.”
“I’ve never sent out packages before and recently just started a small business on Depop. The woman working today was so kind and patient with me for delivering packages for the first time on my own. She gave me some advice and was very helpful in helping me plan how to pack my orders futuristically. Great customer service, thank you so much :)”
“I go here several times a month to mail out packages. It's usually quick and easy though it can get crowded after 5pm. The staff are great. The tall guy is super nice and the lady is usually fine as well. Never had any issues with my packages.”
“Best USPS in the area. Only strange part is when the lot is full and the post office is empty. Maybe Dunkin Donuts customers parked there? Going to miss Glen. Happy Retirement to him!”
“Very professional, unfortunately it's a small branch, they are working with what they have. Please understand that they're doing their best. I've had nothing but pleasant experiences besides the entitled people who think it's okay to park anywhere but the actual parking lot.”
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“I can't believe they ran out of money orders towards the end of February. How did that even happen??? That's the only bad thing I can say about this post office in Hillside. Otherwise this postal location is great ???. Kind of small / cozy. But still great. Lots of parking and the postal worker handling the customer service window is prompt and very professional.”