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“Riaz and Gregory were both very very helpful with my move in and explained/answered all of my questions thoroughly and in great detail. They were both very respectful and this property is in good shape.”
“Staff are very nice, respectful and very helpful always helping me out with all my requests and I’ve ever need help. They’re always available. Appreciate them. Specially Malcolm, He helped me multiple times if you ever need anything, he is your man”
“Andy was an absolutely pleasure to work with! He went above and beyond in customer experience and the next time we need a storage unit, we will book here. 6 out of 5 stars!”
“I been coming to this location for the last
3 years and it’s a pleasure to have someone like Lucy helping you and having this location always clean and accessible for for every thing”
“Doug was absolutely wonderful. He was professional, knowledgeable, patient and above all personable and attentive. He is highly recommended and Secure Space Self Storage proved to be a very safe place to store our vehicle. 10 Stars!!!!”
“Since this is my first time using a storage unit I had a lot of questions. Both Allisoon and Amanda were so patient and helpful. I’m really satisfied with how it worked out.”
“The staff was very helpful, we had trouble finding our unit and as soon as I said the unit number they knew exactly where we should go?. The unit was ready and clean.”
“Great facilities, well maintained and clean and air conditioned. Eilleen is very friendly and welcoming and you can tell cares about making sure you have everything you need!”
“I already left a Yelp review, but I’m back because—true to form—I couldn’t figure out how to leave a Google review ?
Thankfully, Steve and Andrew sent me the right link… so here I am, breaking my own “no screens” rule.
Quick note for clarity:
This review is from Jessica Bernard. I’m using my mom’s account because I don’t use a cell phone and haven’t for months (maybe longer), so sometimes I forget to double-check where I’m posting from.
Also—important correction—
it was my grandmother who passed away at 98, not my mom’s.
Which brings me to why this place matters so much.
When my grandmother passed, I suddenly had 98 years’ worth of life to sort through and store. That turned into me renting three units at Extra Space Storage in Westwood… so yes, it’s basically become my second home.
And the reason that hasn’t been completely overwhelming is because of Andrew and Steve.
They run that place in a way that feels rare now:
they’re smart, kind, organized, and genuinely helpful.
When you’re dealing with something emotional and logistically exhausting, having people like that around—people you actually like seeing when you walk in—matters more than you’d think.
Also, small but real point:
In a world that keeps trying to replace people with bots and automation (which, let’s be honest, gets hacked or breaks half the time)…
we still need real humans who know what they’re doing.
Andrew and Steve are those people.
And apparently, they’re also the reason I’m now writing reviews on multiple platforms—despite actively trying not to be on screens.
Highly recommend.”
“So far it's been great!. The online application option helped me greatly since I work in NY, and can't make it for the office hours. Phone customer service was also very Profesional and helpedful. I reserved this unit and completed the application online. The prices are amazing compared to what I was paying for my NY unit. I am very happy that I was finally able to get a storage unit closer to my home now.”
“We work with JAKE Containers regularly. Getting in and out of their facility is a breeze. Never any lines, in and out quickly and great service. Their team couldn't be easier to communicate with!”
9:30AM - 6PM
515 Broad St, Clifton
Self Storage
“Came in for a small rental space noel at the desk was very helpful pretty simple process pretty easy to navigate a very self sufficient process to access your storage unit”
9AM - 5:30PM
380 US-46, Totowa
Self Storage
“I would never normally think to leave a review for a Storage Unit but here we are. This place is just exceptionally easy to deal with. All the info was already online. I showed up late in the day near closing and the lady at the desk was so eager to assist and made me feel at home. Looks like all the other reviewers here appreciate Ms. Destiny! Just a really friendly, quick, and competent service. Prices are reasonable for the area. Large trolleys available and the entrance is wide and accessible. Honestly what more could you want!”
“I highly recommend Jhon. He extremely kind and ready to help me from the first time he called me for my reservation. He helped me rent while I was working, he made it so easy for me. Thank you Jhon.”
“I recently closed out my storage unit and just had the pleasure of meeting Renata during that process. Even in a short interaction, she was incredibly kind, helpful, and welcoming.
She made everything simple and stress-free, took the time to answer my questions, and made sure I felt taken care of. You can tell she’s genuinely great at what she does and cares about helping people.
Although I no longer need a unit, I wanted to leave a note about how positive my experience was at Extra Space Storage because of her. Great customer service really stands out, and she definitely made an impression.”
6AM - 10PM
361 NY-59, Nanuet
Self Storage
“I have used the Nanuet, NY location of Extra Storage Space twice in the last couple years and both times have been amazing and beyond my expectations. They clean the units before you use them. It’s a simple contactless set up and close as well. I will always use extra storage space for any storage needs in the future!”
“Cedric Levy provided exceptional assistance by directing me to the customer’s unit and facilitating the delivery. I extend my sincere gratitude to Cedric for their invaluable support.”
“Great customer service, everything explained and made the process of storing so easy. I will definitely use this storage facility for any storage needs in the future!”
“Kay is just wonderful she called me right away and showed me where my unit was. Even gave me a new lock because the one that was prepared in the unit was a little wonky. Amazing customer service.”
“Qua and Joey are awesome employees at smart self storage very polite and friendly and helpful and knowledgeable I would definitely recommend smart self storage to family and friends”
“I forgotten I had bid on a storage at this location and had never done it before. I came to the place very un prepared. Your Team Member Jabrel was absolutely amazing with instruction and accommodating myself in claiming my items and cleaning the storage. Jabrel was an absolute exemplary display of a top tier professional and provider of customer service. His assistance alone makes this property one of most accommodating storage properties in the tri state area. 5 stars , if you have an issue at this place see Jabrel. Wonderful experience!!!”
“Thank you for all your help and accommodations. Tony in the office was very helpful. The facility was always clean. I would highly recommend the storage facility!”
“I am grateful to have spoken with Gina, who answered all my questions clearly and professionally. Every visit to Public Storage has gone well, and the space has always been clean, tidy, and functional. It has been a pleasure to use this service so far.”
6AM - 10PM
104 US-46, Lodi
Self Storage
“Working with Nirmala was such a positive experience! She made my move-in process incredibly smooth and explained everything in a way that was easy to understand. Her deep knowledge of the company’s policies meant I got quick, accurate answers to every question. I’m truly impressed and would happily recommend this storage facility to my family and friends. Thank you, Nirmala, for your wonderful support!”
“Gabbi was absolutely outstanding in helping us get settled into a new unit. We were moving out of a large unit because we were not using the space and she helped us obtain a more affordable smaller unit. She really cares about pleasing her customers. Thank you Gabbi! Jo Ellen Spencer”
“To truck renters: Find parking not on Piaget Ave for your personal vehicle. It's a public street, and Bright Box is not responsible for your vehicle. My car was scuffed while parked for the day. Bright Box is a wonderful location however, and their employees are saints. Every one of them are incredibly helpful and thoughtful. Strongly recommend them for storage and truck rental.”
“One word SAL! He is amazing I came in he is so professional explains everything the process is super easy - Sal went above and beyond in helping me especially when the page wasn’t working on my phone he helped me from start to finish I highly recommend Sal I can’t say enough about him he is truly
Incredible - exceeded my expectations for sure !”
“Great storage facility! I’ve been using it for a while now, and everything is top-notch. The area is always clean and well-maintained, you can really tell they take care of the place. The staff is very friendly and responsive, always ready to help with any issue. Access is convenient, and everything works smoothly. Highly recommend for storage needs.”
“I recently moved out of my storage unit at Extra Space Storage in Totowa, and wanted to share my experience.
Overall, I was quite pleased with my time there. Phil and Karina were always helpful whenever I had questions, they were quick to assist. And made the rental and move out process very smooth.
would highly recommend Extra
Space Storage to anyone in need of a storage unit.
My experience was positive, and I would definitely use their services again if the need arises.”
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“Beth and Renata where so gracious and helpful it felt like the customer service that people give in the south ! All smiles even when i wanted to the unit a second time. I am switching over from Public Storage ! Thank you !”