“⭐️⭐️⭐️⭐️⭐️
I decided to try this post office because of their high 4.5 Google rating—and it truly did not disappoint. The customer service is superb, and ALL THE STAFF were friendly, patient, and wonderful, which made the process smooth and pleasant.
I especially want to commend BERNIE, who was the one handling my international package. She was very knowledgeable, thorough, and genuinely made sure that my package would reach the receiver safely. She even gave helpful advice to avoid any future shipping issues.
Even though I live a bit far, I’ll definitely keep coming back because of the amazing customer service. Highly recommend this place!”
“The USPS counter person Jack Kelly is extremely helpful. Had a big project we needed to mail out. Over 100 unique packages. Jack took the time to handle everything while continuing to help other customers. Even though I was there 45 minutes I never felt rushed. He was very Professional! Thanks for his assistance!”
“All depends on who’s working if the man is working u greeted with a . If the re a female working, no smile . Looks like She Mad at everything usually the wait time isn’t long compared to the other ones in the area”
“This is a satellite from Red Bank, a much larger post office and this does just as much business. Yet Red Bank will not allow more than one person to work here at a time so there are lines frequently. The mail person, Jaime, is absolutely superb in her handling of the job, professional, knowlegable and kind.”
“I came in on a Monday at around 3pm. There was only one clerk available, but there were only a couple of people so I was in and out. I had the pleasure of being helped by Stephanie. She was patient and kind.”
“went to get my passport photo. no clue who the lady was that helped but she had blonde hair & glasses and was very quick,nice and helpful with everything and i was out of there by 9:10. thank you!”
“I can’t say enough wonderful things about this post office. First of all, they are always so kind and helpful anytime I come in and need assistance. Second, I am still sitting here in disbelief how above and beyond Kim went to get a hold of my package. I ordered something for my daughter for her graduation and unfortunately when I got the notification the package was delivered I could not find it anywhere. It wasn’t our regular mail person and these things happen. I drove over to the post office 30 minutes before closing on a Friday, and Kim couldn’t have been more helpful. Not only did she locate my package but she went and picked it up herself where it was accidentally delivered and then hand delivered it to me at my home. This is just above and beyond what anyone would ever do these days and I’m just so thankful to live in this town with such amazing, kind hearted postal workers. I know if I lived anywhere else my daughter wouldn’t have had her graduation gift on time. Kim, you are amazing and I can’t thank you enough for what you did! We love our Colts Neck Post Office! ❤️”
“Great service. The Clerk there no. 28, unfortunately forgot her name, really helped & noticed that I forgot to add the return paper for an amazon package so I went back home to get it.. which was really important for my return to be completed. Additionally she was nice & smiling.”
“This is my local Post Office. It is near so the neighbors do not need to go another mile to get to another Post Office. It is really convenient. The mails get to me in time almost without exception. It is situated in a nice and quiet neighborhood so it is not as busy as other big Post Offices. Get to know the staff and you should enjoy doing business with them.”
“?????????? KUDOS to Carla who was patient and took her time to resolve a problem. She was Extremely Helpful, not only to me but to other customers ????????THANK YOU”
“Went to this location to mail out a time sensitive letter, because they opened earlier than some of the other local branches, and it was a great experience. The service was excellent, and I was helped in an efficient and pleasant manner.”
“You might get some questions, but wont be turned down here - because its "too busy" - these ladies do their job and try their best to smile while doing it - thanks for your hard work and helpfulness”
“This facility is my first choice for a post office as it is not far from where I live. Though this post office can use an upgrade/ renovation, the older gentleman who works at the counter is super sweet and very helpful. He is more pleasant than the other female representative who works at the counter. Overall, the team at this post office is pleasant, knowledgeable, and accommodating. There are times I arrive at this post office at closing and they still service me, which is very appreciated.”
“My experiences with Belford post office over the years are amazing, for some reason if you take it to Belford it gets there a day or two earlier than any other post office around. I don’t understand how they do it. I guess they just don’t hang onto stuff when you leave it off. Always have been taken care of extremely well no matter how busy they are, they take care of the customers, greeting them courteously and answering any questions. I hope the management never changes because it’s definitely better than all other post offices that I’ve ever used. I hesitate to let everyone know about this wonderful post office for fear that they’ll get overwhelmed, but I can’t be selfish and keep it all to myself. Try it you’ll like it! I’m not even talking about home delivery sometimes a package will come on Sunday and it wasn’t even special delivery. Never gets lost in the mail when I use Belford. Very very happy with the service all of the services !”
“Love this particular office! I had an appointment today for my passport and Hatel was extremely friendly and patient with me. The process was quick and painless. Richard, was entertaining to say the least and very sweet. I have never had a negative experience here.”
“Frequently need to stop in to mail packages over the years -- often several to overseas. Even when there is a line, staff has always been friendly and patient, knowledgeable when I've had to double check shipping or purchase other services/supplies.”
“This location is very close to my home, so I love the convenience. The staff are very nice and so very helpful when I stop in. You don't have to wait on a long line either.”
“I love the staff here! They always go above and beyond to find a missing package! They work hard and deserve the credit! Thank you also for our mail man Javier! He is the best, super friendly, always on time and very kind to all the neighbors! He deserves to be recognized for his hard work and devotion!”
“Always a highly positive experience at this location.
Phil & Mekhi consistently go above and beyond, and are very knowledgeable, helpful, and professional!! And their lines always move quickly too. My fav post office by far.”
“Great experience at the post office. Suna was extremely helpful, patient, and professional while assisting me with my package and answering all my questions. Customer service like this really makes a difference. Thank you!”
“We had a great experience here, while applying for passports. The two people who helped us were patient, intelligent and understanding! I would go back to the Eatontown Post Office in a minute!
Office”
“Marcella is the best postal worker of all time, hands down. She turned our entire week around and really made a difference for us. The customer service was above and beyond.Thank you Marcella, happy holidays.”