Sourland Cycles is a friendly and welcoming bike shop known for its excellent customer service and knowledgeable staff. Customers appreciate the clean and inviting atmosphere, along with a wide selection of bikes and cycling accessories. The staff are patient, helpful, and willing to take the time to answer questions, helping customers find the right bike for their needs, whether it's a mountain bike or a smaller bike for a child. The shop offers thorough tune-ups, adjustments, and even free check-ups, demonstrating their dedication to quality service. Customers also value the personalized attention, such as advice on fitting bikes or testing different models nearby. The team provides detailed instructions on bike features and maintenance, making each experience informative and enjoyable. Many reviews highlight the staff’s professionalism, with some mentioning specific team members who go above and beyond. Overall, Sourland Cycles is seen as a special place that combines great inventory, a welcoming environment, and exceptional customer care, making it a top choice for cycling enthusiasts and families alike.
The customer service is outstanding. I had great experience with a bike fitting with Tom today.
May 2024
Dropped in yesterday with my wife and inquisitive Shih Tzu to discuss fitting my "old frame" onto a new Ibis aluminum Ripley AF. David was really helpful and knowledgeable, addressing all my questions with ease. I'm looking forward to my test ride. Thanks again. Michael O.
February 2024
Love this place, so clean and friendly. So many options to choose from plus the staff is just a wealth of knowledge. Perfect choice for your cycling needs.
