Pep Boys at 4204 Rte 9 S in Howell, NJ, is a trusted auto service and tire shop with a strong reputation for professional, reliable care. The staff, including service reps and front desk personnel, are known for being helpful, pleasant, and knowledgeable about car maintenance and issues. Customers appreciate the quick and efficient service, even when the shop is busy, and often receive detailed explanations of their vehicle’s needs and options. The team provides a range of services, including tire repair, tire replacement, oil changes, brake repair, battery replacement, inspections, and service for hybrid and electric vehicles. Many reviews highlight the excellent customer service, courtesy calls, and email notifications that keep clients informed. The staff’s ability to get vehicles in quickly, even without appointments, and their thorough inspections build trust and confidence among customers. Overall, Pep Boys is praised for top-tier performance, friendly environment, and dependable auto care, making it a preferred choice for those seeking expert service that prioritizes safety and customer satisfaction.
Got a flat tire late in the evening was able to get to Pep Boys 10 minutes before It closed Janis at the front desk was amazing. She was able to assist me in my time of need. Janis is awesome!
February 2026
I was delayed in my drop off time and called the shop to explain and Vanessa was very kind and said, “not to worry, just take my time.” Very nice and understanding.
February 2026
Tony was great at getting my tire fixed quickly. Excellent work.
