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“I love Tracey and the entire team! They are the best credit union and this is not a bs fake person saying it. They did not force me to say it or told me to hit the link. I AM Saying it because I remember when the government close down in 2019 the beginning on the year they were on the phone helping many federal works with mortgages and student loan payments. Thank you!”
“Website online deposits and account information are really good. Mobile check deposit is great. 800 number gets personal banker with minimal wait times. Very good experience so far.. don't know what all the negative talk is about.”
“I had the pleasure recently of using XCEL to consolidate credit card debt that was sitting at 28% which is the norm now for credit cards. I dealt with Susan who was excellent and made the process really easy. The loan was done in one day! I also refinanced my car loan with XCEL back in July and saved over 120 a month on my payment Would definitely use them again in the future!”
“Linda was the lady that helped me out with opening an account for the first time and was very informative and helpful with any question and information i had! very thank ful for her”
8:30AM - 4:30PM
1756 Forest Ave, Staten Island
Credit Unions
“Nicholas Morales showed professionalism and maintained his composure throughout the entire process which kept having obstacles.Job well done! Congratulations again on your engagement. I wish you good health, wealth and happiness!”
“Thanks to Mrs Brenda William for helping me and my family trade, I got my withdrawal (cash out) yesterday. You're the best trader I've ever experience. After many times of been defrauded of my funds, i finally get to cash out. trust me when I say She is legit, reliable and experienced. I invested $500 to earn $6,800... Easier than I thought charlotte you're the best trader I can recommend for anyone who wants to invest and trade with a genuine trader.. If interested contact her via”
“I have to be honest. You always meet interesting people in life and this is coming from someone who worked in the customer service field so I know what it's like to keep a smile on when you have a customer who doesn't understand but it still asking same question, a customer who is rude and has the worst attitude on the planet and the customers who think they are God and need to be treated accordingly. My point is I went into this passport center recently because my 9months baby needed a passport and I had no idea they weren't taking walk ins that you need to make an appointment due to covid. Well like me there were so many more and they were rude and yes there is an employee there who to be honest at first I thought oh no he's going to reject me and be so mean but he was fair and just funny in his own way. He said because I was the first walk in and there was another behind me that he would just take us two mind you it's an hour till closing he didn't have to do that. Long story short I didn't have the proper documents with me and had to leave and I thought what if I try and go again the next day maybe just maybe I'll be seen and there was one gentlemen a younger guy who was so rude and so unhappy with his job that he treated me like I was a piece of s*** and I wanted to react but I said let me just stand back and wait to see if maybe I'll be offered an opportunity to be seen by the other representatives and I was. And it was the gentlemen who has a funny sense of humor that may come off as rude but he was great, patient and nice and I was able to send my application which was my goal. As a result, I'm extremely happy and pleased and grateful I was given that opportunity. My point be kind and take everything with a grain of salt and enjoy the services at this passport center.”
10AM - 5PM
1347 John F. Kennedy Blvd, Bayonne
Credit Unions
“I want to gave a big shout to Bank teller James at LSFCU in Bayonne location. Two weeks ago I had an issue with my account and I was trying to handle the matter via phone but miscommunication brought me into the bank. I was initially frustrated and ready to go off but James change my whole experience. He listened to my issue and was able to resolve it. I truly appreciate him…I always interact with him when I go to the bank but this day his knowledge and calming energy was needed. Thank you so much for your support and service it was truly appreciated….”
“They really helped me in my time of need when I needed them the most! I will forever be thankful to all the staff especially Mr. Turner and Gabriela who was the counselor back in 2015! Thank you guys :) got my GED with you guys and it has helped me to this day!”
9AM - 5PM
125 Franklin St, Bloomfield
Credit Unions
“I recently had the pleasure of experiencing outstanding service at Essex County Teachers federal credit union of Bloomfield. From the moment I walked in, I was greeted with warmth and professionalism. The staff went above and beyond to assist me with my banking needs, providing clear explanations and guidance every step of the way.What truly impressed me was the efficiency and attentiveness of the team. Despite a busy day, they managed to address my concerns promptly, demonstrating a genuine commitment to customer satisfaction.Moreover, the facilities were clean and well-maintained, creating a pleasant environment for conducting banking transactions.Overall, my experience at Essex County Teachers federal credit union surpassed my expectations, and I would highly recommend it to anyone seeking exceptional service. Kudos to the dedicated staff for their exemplary performance!”
“I have been a member since March of 1978 and have nothing but praise for Pat and Nancy's prompt and friendly handling of my account. Even moving farther away didn't impact their ability to expedite my requests. Thank you for all these years....â¤ï¸”
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“I had an amazing experience with the rep. I forgot my account number, after verifying who I was he was able to get me up and running with the app on my phone. Saved me the time driving to the branch. Very happy customer. Thank you again.”