Best Buy provides a knowledgeable and helpful shopping experience for customers. Ruben and his colleague were informative about each product, and the person who assisted over the phone was knowledgeable and supportive. The store has a great exchange policy, and customers can find knowledgeable staff like Jimmy, Luis, and Rex who can provide personalized service and great deals. However, some customers have experienced long wait times before receiving assistance.
Ruben and his colleague were very informative about each product we wanted to purchase. Moving sucks but Ruben answered every question and kept his device close for looking items up. Thanks
July 2025
- Had a great experience over the phone looking and ordering an item.
The person who has helped me is knowledgeable and supportive
July 2025
Anthony the manager was beyond helpful with my purchases and even stayed late to help
