-
February 2024 by Chaitra Patil
Worst location. I was on standby. Kiosk says wait is 30 to 90 mins, so my expectation is they will squeeze in a standby at the least every hour. No, if the appointments are there, they keep seeing them with no regard to how long people have been waiting in stand by. There was a old lady waiting 2 hours on empty stomach. This is not the right way to do it.Went to Labcorp across the street. Was seen in 20 min.
-
December 2023 by Scott Rubin
This really is the worst quest location. Was asked to bring back a sample for drop off. Their kiosk check in says I need to wait an hour and a half to drop off. Use any location except this one.
-
November 2023 by Fannie Chen-Orros
PICTURE'S ARE WORTH 1000'S OF WORDS.2ND TIME WITH THE SAME BUTCHER "phlebotomist" IN 6 MONTHS WITH THE SAME ARM RESULTS......HORRIBLE...THE PICTURES BELOW ARE THE RESULTS OF HER TRYING 2 X'S...
-
April 2023 by Mike Schutzer
Upon my arrival I was able to check-in using the kiosk on site.My wait time was about 5 minutes before being called for service.The staff was very nice & professional.I was in and out in about 15 minutes.
-
March 2023 by Sandra F
I had a pleasant experience at this location today. Initially, I was nervous because I had a bad blood draw experience about 5 months ago during routine blood work conducted elsewhere (not with Quest). Before doing the labwork at Quest, I told the phlebotomist about my previous experience and she listened to my concerns as I described what had happened to me several months ago. The phlebotomist at Quest performed a painless, safe, and quick blood draw. She was friendly, caring, careful, and efficient! Thank you for creating a good experience and listening to my concerns!
-
January 2023 by Divya Bharathy
The one star rating is because You can't give a zero star to write a review !This place is a mess ! Right from the time you start searching the venue at the plaza, to a literal no staff reception ! Went in exactly a minute late than my scheduled appointment slot and I was made to wait for a total 90 mins and returned back without giving a sample due to frustration and fasting ! And all they do is, "excuse for the"lil" delay due to short of staffs"There were only 2 lab technicians who handled about 40-50 people !Just because of their short of staff it's a merciless torture for the patients who come in !
-
January 2023 by e l
I went to my primary Dr. and she wrote me a scipt for blood work at 930am. I jumped in my car and pulled up Quest on my phone and booked a same day appt for 11.20 am. I drove over there and got there at 10.30 and went upstairs to check in. Their were about 15 people already there and i sat until my appointment at 11.20. at 11.15 they pulled me in took my paperwork, drew my blood and i was out of there by 11.30 cant really be mad at that. they were on point!
-
December 2022 by Vanessa Morales
Explain to woman my circumstance and why I’m late to my appt and now on standby list. Woman with a ponytail and accent tells me to sit and wait. She proceeds to tell the other nurse- the white woman in the first room to the right so I can hear them- what I said and they both laughed loudly at me. Who does that? This Quest lab does, and I will never come back here again. Rude is an understatement.
-
September 2022 by Jack Holden
Very professional fast service but you must have a prior appointment easy to do online
-
September 2022 by Joe F.
I've been here a few times with no issue and no wait when I had an appointment. On one visit when I had an appointment and you had to still had to text or call upon arrival I waited in my auto for a response from the office, never got one, went upstairs 5 minutes after my appointment time and a woman at the desk told me I was late and had to wait until all the walk-Ins were done. I scheduled an appointment, they messed up and it took over an hour to have my blood drawn. Needless to say this last a bad taste in my mouth, not sure if I'll return.
-
July 2022 by Karen Bennett
I had an appointment for this morning it was not scheduled, they need a receptionist, the techs don't help. Gone to the dogs.
-
June 2022 by Laura W.
site leader is extremely nasty and rude. she made us feel very uncomfortable getting blood is nerve wracking especially when you're 14. was a terrible experience and i will not go back. there are plenty of other spots you can go to.
-
April 2022 by E. C.
If you make an appointment is better.No wait and I didn’t feel the needle pinch.
-
April 2022 by Mike M
Went for a blood test today. Dyan B was awesome. Helpful and very caring.While in the past I was not impressed with this office today was a model of how this location should be.
-
March 2022 by S B
This place is a mess. The last time I was instructed by my doctor to come for fasting blood work, they missed a few panels and I had to come back for another fasting blood work, at noon. This time, in 2022, when presented an e-script that is acceptable at other Quest locations and at LabCorp but they refused to accept it. Now I'm sitting here in the waiting room past my appointment time even after offering them to pay for the paper and splotch of ink they may use to print out a physical copy of the prescription while waiting for the same exact script to be faxed over by my doctors office.
