AutoZone Jersey City #5267 is a well-known automotive parts retailer serving the Jersey City area. The store offers a wide range of replacement car parts, including new and remanufactured hard parts, maintenance items, and accessories. Customers generally find the staff to be friendly, helpful, and reliable. Many reviews highlight positive experiences with employees like Christian, who provided fast and exceptional assistance in showing customers how to select and install windshield wipers, and Shane, who went above and beyond by helping with a temporary fix for a broken power window even after his shift had ended. Such dedication to customer service is appreciated, especially in urgent situations. The staff are also known for their efficiency in ordering parts not in stock, often receiving them the next day. However, there are occasional concerns, such as a rude response regarding free gloves, which some customers found unprofessional. Overall, AutoZone Jersey City is recognized for its helpful staff, good service, and willingness to assist customers with their automotive needs, making it a reliable choice for those seeking car parts and advice.
Christian was so helpful. He took my call and met my daughter outside in parking lot and helped her with her battery. Christian is an excellent and reliable employee. I very happy with the service
September 2025
Needed battery replaced, Pedro helped me out immediately, made the transaction easy and installed It himself. Very helpful.
August 2025
Employees are helpful and they have everything and organized
