Propane near Jersey City, NJ

“Very impressed with the service at the location, the representative explained everything very clearly and guided me through the checkin. Truck was exactly what we needed and I was very happy with the final cost. I would 100% use U-Haul again.”

“Carlos and Andrew were absolutely exceptional. They made the entire process so easy from start to finish. They were patient, professional, and incredibly helpful every step of the way. I truly appreciated how they walked me through everything, explained what I needed to know, and made sure I felt comfortable and taken care of.

It’s rare to find customer service like this anymore, and they both went above and beyond. Thank you, Carlos and Andrew, for making a stressful situation so much easier. You two are outstanding!”

“I called SOS Gases in a pinch as I ran out of helium for a balloon job I had due that same day. It was great to know I can go on the spot to rent and refill my helium tank without making a reservation. However when I called to inquire the rental/refill details the receptionist who answered the phone was the rudest person I've ever dealt with. She was bothered to answer my questions. I was desperate so I took a chance and visited SOS. The in-person service was much different. A very pleasant man helped us with all our questions and needs. The service was quick and seamless. I was tempted to bring up the customer service lady who answered my call but I get the feeling it's a family run business and it was probably the mother or grandmother of the business so it's probably pointless to bring up a compliant. I knocked off a star for the rude phone reception and also because they charge you a 3% credit card transaction fee for the purchase AND the refund of my deposit back to my cc. That was ridiculous. I understand the purchase but for the refund of my deposit!!! As a business they should factor that as COGS.”

“Great service. Only pay for what is filled. The fill station has a great metering system so you dont over pay, like when you trade tanks that are not completely empty. 5 stars.”

“Fast, Friendly, and Flawless — Almost Too Good to Be True

If customer service were an Olympic sport, the employee at this U-Haul in Chelsea would be bringing home the gold. Polite, professional, and incredibly efficient — I was in and out in 10 minutes flat. The truck was spotless, fueled up, and ready to roll. No hiccups, no headaches, no “let me check in the back” moments — just smooth sailing from start to finish.

Honestly, the whole process was so seamless I started to wonder if I’d accidentally hired a moving concierge service. The employee was so thorough I half-expected him to tuck a mint on the dashboard before handing me the keys.

Why four stars instead of five? Well, perfection is a tough act to follow — and leaving room for improvement keeps them humble. Highly recommend this spot for a stress-free rental experience!”