Public Storage in Jersey City is highly praised for its excellent customer service and efficient processes. Customers appreciate the staff's helpfulness, with particular mentions of employees like Dolan and Josy, who provide detailed information and support throughout the storage experience. The facility is noted for being clean, well-maintained, and secure. Many reviews highlight the seamless move-in and move-out processes, emphasizing the professionalism and courtesy of the staff. With nearly 50 years of experience, Public Storage offers a reliable option for those needing storage solutions. The online eRental feature allows customers to reserve a unit without any commitment, making it convenient for anyone in the area. Overall, Public Storage is recommended for its great service and attention to detail, ensuring a stress-free experience for all customers.
If you plan on renting a unit at this location, make sure you talk to Carmen. She is extremely patient, kind, professional and more than willing to help out with making sure you get the best price for a unit! She is not only generous but also made an effort to contact me again to make sure that everything was taken care... read full comment
June 2026
5x5 storage very good for house kitchen stuff. Thanks , updates: used 1 month already and like it more and more. Storage’s Very clean and the staffs working there are polite and helpful. Will use it for long term. Thanks
June 2026
Nicest staff! Shoutout to Josy, Terra, Wendell, and Paul for letting me hang out in the lobby and use the phone after locking my keys in my car while picking up furniture.
