-
March 2025 by Deja Jolie
I’ve never seen anything like it. There’s always a line, only one worker who acts like it’s their first day on the planet. When you do talk to them they’re rude, nasty and loud. It’s convenient due to distance but I still drive elsewhere. It’s no wonder the government is going to privatize it. It can’t get any worst.
-
January 2025 by Clarissa Graham
I mailed a payment on Jan 8th. It STILL has not reached its destination and is due Jan 17th. Because of this I was charged late fees and a loss of $50. Money lost in the mail universe!!!
-
January 2025 by Mauricio Gamarra
I don’t know how that people get the job when the best they have to say when you ask for a pen is “You’ve been here the whole time and was not able to fill that out?”. The “whole time” was 4 or 5 min, and “that” was a name on a money order, on Wednesday 15 at 17:02 pm. Please select better staff, USPS.
-
December 2024 by Alaric_is _kevin
This place sucks I don’t understand how you sent me on a wild goose chase just to find my package stupid to have it the whole time bro why do I have to walk 9 blocks just to find out you guys do have it also mind you it said there was an attempt made when I have no notice of said attempt and no letter or post it note to say where I’m supposed to go
-
December 2024 by Eugene Kiselev
I love our Post here. Good people, hard working. And I just wanted to mention that I very appreciate our postman and USPS delivery service work! Lemme explain: our neighborhood is not the safest neighborhood in Jersey City for sure and packages are often disappearing if left at the door. However packages our USPS guys deliver we always receive because they either knock our door upon delivery making sure we're picking up the package or they manage to hide the package behind our fence so we can safely pick it up later. I very very appreciate this ! Thank you guys, you're the best !
-
September 2024 by Nathaly Frias
I have come to this location picking up packages and I had a hard time getting them because they didn’t leave the pink slips. Delivery needs to start leaving the slips so it’s easier to track the packages.
-
August 2024 by David Harper
528 Bergen Ave., Jersey City is the worst post office in jersey city. They are so lazy and don’t do their job. You get your packages 3 to 4 days later. The drivers are so lazy, if they don’t feel like going to your home, they will put no access to delivery address, When it’s an open front house no gates or fence.
-
August 2024 by omar leyton
Assistance are very good
-
July 2024 by Steve Penza
I don't know if this location is worse than any other, but my address had no outgoing mail service for the entirety of last week. Yesterday, the station manager promised the mail would be collected that same day and it was. The week did include the July 4th holiday, and I could imagine there are a number of potential explanations beyond any individual person's control, including both the station manager and my carrier.
The disappointing fact is that my outgoing mail service has been inconsistent for years, while the USPS has the capacity to consistently fill my mailbox with political flyers and "current resident" junk mail. The vast majority of the mail I receive goes straight into the trash. Then, I effectively need to pay a trash company for disposal. While that is happening, the "Priority Mail" mail package I paid $10-$20 to ship takes 9 days to get delivered instead of the 2 quoted when the postage was purchased. And the tracking information never reflects reality. I'd be willing to bet staffing and other capacity adjustments are made based on metrics derived from the inaccurate tracking information.
-
July 2024 by Mohamed Elkhadraoui
Very Bad service
-
June 2024 by Noor Jaffery
Yall're just being mean.
This post office is the only one in JC I've found that is, without fail, always open during the posted hours.
The employees there have never yelled at or otherwise been mean to me or other patrons in my presence. While that is a super low bar, that's kinda the government agency standard.
Plus, I am always able to park my car and be in and out efficiently. I leave feeling like I got something done, but more importantly like I'm part of a community worth leaving the house to be part of.
-
June 2024 by Lisa Cruz
Ok so let's absolutely disregard my name matching both lovely employees here, but I just had the best morning experience with Lisa and Lisa. They helped me with questions I had about shipping my package. They were really attentive to me and other patrons. Lisa didn't mind helping me even after making a mistake and the other Lisa also gave me information on the post office being closed tomorrow- so I could make an informed decision on which way to ship my parcel to get it to its destination fastest. I obviously will be going back. Someone needs to give them a raise!
-
June 2024 by Falana Jerido
If you live in Jersey City NJ. Go downtown on a Saturday, their be only 5 , people on line 4 teller working. On Harrison go to the post office about, 4;30 pm only 5 people their on line, 3 teller. It the time you go. Choose wisely
-
May 2024 by Carlos Negron
Terrible service in post office and on routes. My street has no regular mailman, so we get mail inconsistently.
-
April 2024 by Marc S
They're refusing to deliver my package to my door. I'm not sure if they're too illiterate to read my address or mailbox correctly or what. All I know is due to their lying and incompetence I am out 93 dollars. The BEST part, the usps website won't even let me file a claim to get my money back. This whole location needs to be fired and re staffed with people that have common sense and can read.
Update: I got a message from usps "customer support" telling me my package would be delivered TODAY.... They lied to me. Tracking shows they never loaded it onto a truck this morning and tracking still has the last date of the 4th saying they were unable to deliver and would deliver it on the 5th....
