The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. Customers have generally positive experiences at the USPS location on 528 Bergen Ave in Jersey City, NJ. The employees there are described as friendly, attentive, and efficient, even going the extra mile to assist customers. The post office is praised for being consistently open during posted hours, with ample parking and quick service. While some customers note that the office may need more staff during peak hours, overall, this USPS location is seen as a valuable part of the local community, with employees who make an effort to provide a pleasant customer experience.
Horrible horrible terrible always one person working and only one window open serving all these people and it takes forever to get to the window and finish what you need. DOOO BETTTER !!!
May 2026
went to pickup a package that was attempted delivery and required my signature, went on saturday afternoon took less than 10mins in and out, the workers were really efficient and friendly no complaints
March 2026
I mailed my taxes from here and they lost my mail from Feb 4 to March 13, nothing. I filed a claim and I'm still waiting for them to get back to me. I'll never send an important document from this place again.
