Worst merge transition I've ever seen. Management doesn't communicate with clients. Monthly sneaky charges and unreliable service.I wouldn't trust your business with this bank.
July 2023
They did something to make my phone number invalid to ANY app/company to verify me. Everyday I have fraud alerts & have to call the bank to verify I’m trying to make a payment somewhere.
June 2023
Just started banking with citizens this was the first branch I went into and it was the worst experience. I go to Newark now south street is the best.