PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all pet needs. The store provides a wide selection of items for dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up their orders within two hours. Many store locations also offer services such as dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and adoption. Customers praise the friendly and helpful employees, noting that the store is usually well-stocked and clean. The checkout process is quick, and sales are often available. PetSmart's services include grooming, with some customers recommending specific groomers for their skill and kindness. For example, one groomer consistently provides excellent results, and pets enjoy their experience. The store also offers training sessions, with professional trainers who are patient and knowledgeable, making training easier and enjoyable. Overall, PetSmart is appreciated for its good service, variety of products, and quality pet care services.
The cashier Bri took the time today to help me activate all my rewards on my Petsmart App to save a little extra on my purchase ! She was nice and patient while helping me activate everything and I think that’s awesome she took time to let me know. Plus I save $$ Thanks Bri !! :)
January 2026
The cashier Breanna was very sweet and helpful she helped me find what I needed and she got the line down very quickly. She is definitely a great worker and her coustomer service skills is above and beyond wants to make me return :) also the store was very clean and welcoming
December 2025
Staff in the grooming department are awesome. Great energy!
