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February 2024 by Carlos Rojas
It was definitely the worst experience of my life. I made my reservation a day before and completed everything in the app. When I arrived, there was no uhual representative to help me complete the service. The dealer owner only told me that she could not handle the charge. I called costumer service and they passed me through two people, the last one cut off my call because I told her that they have terrible service, her name, María, a Uhaul representative, treated me just as badly as this dealer. In short, if you don't want to waste your time and get stressed, don't GO to this place.
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December 2023 by Brooke McChesney
I reserved my van earlier this week and packed my entire apartment to move on Saturday . When I arrived they told me Amazon rented the trucks, and there were none available for me. My time for rental was at 2 pm so most places were closed or rented out for the day. I am baffled. Now I have to wait a week to move my belongings.
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April 2023 by Aria Dhruv Desai
Worst U-Haul experience, unable to get access to the keys, people working at establishment unhelpful/didn’t care….ended up having to request U-Haul transfer our reservation to another location….TERRIBLEEE
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August 2022 by Kiera Diaz
DONT USE THEM! They’re really rude their hours are limited only open until 10am which makes no sense and they have a number listed on GOOGLE for no reason because you call and the guy answers very rude doesn’t even say hello and says U haul only online we don’t do over the phone and hangs up! SO RUDE terrible customer service went with a different u haul rental which gave me a better deal then online anyways
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August 2022 by Gueye, Ahmed
Called to inquire about their service, only to get “we don’t have anybody and hung up.”
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November 2021 by Eric Casales
Terrible customer service. He apparently doesn't want any business. Don't go here.
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August 2021 by me
They charge $5 to park your personal vehicle. When I asked to speak to the manager, he told me if I don't like it then to go somewhere else. Hung up on me. I do not recommend!
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August 2021 by Cocoa Jones
I wish I could wait this is zero I usually read reviews I figured this one is around the corner from my house Horrible customer service Not professional I called You see why I was over charged he told me I had the wrong number and hung up on me Please do yourself a favor and do not waste your time and your money
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June 2021 by Leonardo Marin 3RD
Went to go fill up gas and tapped a slight pole. Guy said he would’ve guided me if he didn’t have the car in front. Charged me $1000 for the damage few days before my vacation! Had the police called on for a simple brush on the side panel! Truck had previous damage before my rental! Officer was very professional! Then smoothed it out with me after I was hit for the damage charge! Called U-Haul and now have to wait until next week to arrange something with them.
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April 2021 by Jim Corby
Awesome service. Very professional.
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February 2021 by Darwin N.
Just the gas station staff, no dedicated persons for UHaul. Limited number of vehicles. Street parking mostly
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January 2021 by Lou Kenneth Isip
It was never mentioned that there was not a customer service rep at this location. I needed to call in order to pick up the truck but my phone died so I had to find a place to charge my phone then recall for the combination to the locker so I can get the key. On top of that, a mechanics car and tow were blocking my way so I couldn’t get out until I asked them to move the vehicles.
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November 2020 by Fabricio Soares
The guy is very rude on the phone, he is an untamed animal
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March 2020 by Angie Cadle
This location is highly unprofessional... I just called trying to get a vehicle for today and the person with an Indian accent picked up, told me to go online and when I started to respond, they hung up on me. This was not a dropped call, I was being rushed from the time I spoke and was hung up on, never encountered a business this rude before.
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January 2020 by Rosane Rocha
Very honest !
