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February 2024 by Esmael
Horrible service, all the employees look miserable to be working there, I’m so happy moving to TD where they actually care about people.
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December 2022 by Gary Kaminski
Today I opened a new account at this branch with the assistance of Karen Pena one of the banks officers. She walked me through everything I needed to know and was very polite and helpful. I am so glad that I chose this branch.Thank you Karen and the Kearny team !
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October 2022 by Grace Espiritu
I just want to send this note of appreciation to Nicole Robinson and the manager. I am so grateful for how I was taken cared off yesterday. I called customer service and was told that office hours is from 9am to 5p. My debit card was compromised and was told that I can go to any Valley Bank. Thinking that the bank is open till 5pm, I tried to leave on time. I am an RN and works 7a to 3:30 in Hoboken. With the traffic, it is impossible for me to be in the bank by 4pm. Nicole Robinson and the manager were so nice to make an exemption and took care of me. I am very grateful and promised to write this letter this morning. Thanks Nicole and manager ( Sorry I was not able to ask her name for she was busy with someone on the phone.)
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July 2021 by Francelis Martinez
Came to open an account no one acknowledged me when i came in, everyone avoided eye contact. Being sitting at the wait area you’d think that someone will tell you they will be right with you, instead they literately act like I’m invisible. Just rude as hell!
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May 2020 by Ruth Noboa
Horrible bank ever !!!drive thru line is soooooo slow we have to wait more than 25 minutes or more,tallers looks that don't care they see the line and smile?
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September 2019 by Felicita-marie Espinosa
Rude and nasty tellers no customer service skills whatsoever
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August 2019 by benny judo
i've been a customer for 15 years and they treat me like family and are always willing to help never had a promblem!!!
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August 2016 by Edwin Padilla
The women bank tellers there are not friendly at all.I go there every week and I don't get a good morning or good afternoon not even a smile they are not customer friendly.
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July 2013 by La muñeca Española
Stays open pretty late
