Biele Jewelers is a trusted and friendly business known for quality craftsmanship and excellent customer service. Customers appreciate their willingness to help quickly, whether for urgent engravings or watch repairs. The staff is kind, attentive, and willing to go the extra mile, such as rushing jobs or offering solutions when plans change. Their craftsmanship shines through in the careful repair of vintage watches, the reconstruction of damaged heirloom rings, and the attention to detail in jewelry work. Customers also value their reasonable prices and the wide stock of jewelry and watch batteries available in-store. The store has a warm, old-school feel, with skilled jewelers and watchmakers dedicated to their craft. While most interactions are positive, some note that communication can vary, and one reviewer mentioned a less friendly experience at the counter. Overall, Biele Jewelers is a reliable, long-standing gem for jewelry repairs, custom work, and quality service, earning loyalty from customers for over 20 years.
Everyone at Biele is so nice, and their store is a hidden gem! I took my husband's watches for new batteries, and they had every single one in stock. They were also able to repair a vintage Movado beautifully! Their prices are extremely reasonable, and I am a customer for life!
August 2024
Jon, the watchmaker here does quality work. Repaired an old Seiko for me as well as tuned up a newer one.
Will be bringing the rest of my vintage watches in for repair.
Talk directory with Jon. Steer clear of the lady at the counter though. She cannot write down instructions and is rude.
June 2024
From the owner to the staff all very helpful and pleasant to work with. Our new jeweler found!!!
