The Verizon store at 340 Us Highway 9 offers a friendly and helpful in-person experience for customers. Customers appreciate the knowledgeable staff, including sales consultants and technicians, who assist with upgrading phones, resolving issues, and setting up devices. Many reviewers mention quick and smooth service, with some visiting during breaks and leaving satisfied within an hour. The staff is described as respectful, patient, and understanding, especially for customers with special needs or frustrations. Customers also value the store’s ability to handle trade-ins, plan upgrades, and provide deals on accessories and services. Repeat customers highlight their long-term loyalty of over 24 years, trusting the store for quality service and cost savings. Overall, the store is highly recommended for its efficient service, friendly staff, and positive experience, making it a trusted location for mobile needs and support.
John kaiser was the best salesman. Extremely knowledgeable and an excellent personality.
July 2026
I switched from a galaxy note 9 to an apple 17 was very apprehensive but Zach Kaefer made me feel very comfortable with his knowledge and understanding. I would definitely recommend you going to this store and ask for Zach.
June 2026
This is the best Verizon store around. I upgraded my last two phones for my family here with John. All the employees here are very knowledgeable and helpful.
