Honda Universe stands out as an exceptional car dealership with a strong commitment to customer satisfaction. Many reviews highlight the dealership's dedicated staff, who are described as professional, accommodating, and knowledgeable. Customers have had memorable experiences, likening the atmosphere to old-school car buying filled with energy and fun negotiations. The dealership offers a full lineup of new Hondas and a wide selection of pre-owned vehicles, ensuring that buyers can find the right car to suit their preferences. Specific team members, like Vincent, Matt, and Yvette, received praise for their efficiency and helpfulness in guiding customers through the purchasing process. The finance department also garnered positive feedback, with staff recognized for their expertise in navigating financing options. Customers expressed gratitude for the support they received during stressful times, with several stating they would recommend Honda Universe to others. Overall, Honda Universe is highly regarded for its excellent customer service, knowledgeable staff, and a welcoming environment, making it a top choice for car buyers.
Would recommend Honda Universe and especially Matt Vanpelt. Quick, efficient, very clear and very helpful walking through the process.
November 2025
In and out quickly for an oil change on my beloved Ridgeline
November 2025
Excellent , Absolutely great customer service , I recommend seeing Yvette Rivera she’s absolutely the best ! She got me in my new crv sport l 2026 I love my car 😊
