Quality Bath is praised for its outstanding customer service and efficient communication. The team, including staff members like Lea, Aron, Ruthie, and Akiva, is known for being friendly and responsive, often addressing customer inquiries within minutes. Customers appreciate the seamless purchasing process and timely delivery of products, with items arriving in perfect condition. The company is recognized for its customer-centric approach and competitive pricing, though some customers noted the presence of restocking fees for returns. Overall, Quality Bath is highly recommended for its excellent support and commitment to customer satisfaction.
Akiva was fantastic. Really responsive and helped me find some great prices and stuff that no one else was discounting. Also made a warranty claim on a defective part totally simple. I've already recommended Akiva to others.
February 2026
Product showed up quickly and when we needed extra parts, they were quick to help. Great experience!
February 2026
I can highly recommend them! They were very helpful and went above and beyond what was suggested for a very difficult remodel. They even made it very easy to make changes and return some parts for credit. The job is not finished otherwise I’d add photos- it’s going to be beautiful!
