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“Had a problem with the battery on my iPhone 15. After several phone calls that didn’t resolve the problem I went into the Apple Store and worked with Joe. He was absolutely fantastic to work with. Listened, understood, knowledgeable. Really appreciate his customer service. Thank you!”
“I have to say I just had the most amazing experience in the store.Sheku and Adrian were absolutely So helpful very knowledgeable. I highly recommend this I'm so very happy with the outcome.”
Electronics
Electronics
Electronics
“I went to this store since I had an issue whereas I had to go prove my identity to get assistance. After asking them for help they hit a wall as did I on the phone. Tom asked me to call back and lets try to work on it together. After 45 minutes of back and forth Tom had to run (end of day) so he asked if I minded having Jose (Zay) Franco take over. Well he did and after about an hour more he was able to settle all of the issues and I walked away extremely happy. Kudos to these two guy's who didn't shrug me off or run and hide in the back and provided amazing customer satisfaction. These day's it is not often you get this kind of help so I figured I had to let their bosses know... They changed the way I now view T-Mobile that is how customer experience should be! Thanks again you two and keep up the good work it will pay off over time. Best -Mike”