Macy's is an iconic department store offering a wide selection of top fashion brands, housewares, gifts, and furniture. The store is generally well-organized. Many customers report a good shopping experience, noting it as a great choice where you can find everything required, with great offers during events like Thanksgiving. The staff is frequently described as very friendly, knowledgeable, and providing an amazing level of service, with stories of employees going above and beyond to help find the perfect item. However, experiences can vary. Some visitors find the store less busy than before and note that it can be difficult to find specific sizes or items, with a perceived lack of a very huge variety and inventory at times. A lack of staff, especially during busy festival seasons, has also been mentioned as a concern. Despite these occasional drawbacks, Macy's remains a classic retail destination for many.
