““Emergency meetings” to discuss business operations should only be scheduled when there are no clients, either before or after business hours or during lunch when the office is closed. The supervisor of these lovely, friendly, apologetic, professional women at the Parkway office in Ewing, NJ has no consideration for scheduled clients. The matter being discussed could and should have waited. Having me wait fifteen minutes was unprofessional on the supervisor’s part was not in this building but was conducting the meeting virtually/by phone. Consequently, I was late for another appointment. Of course, no one but the techs at this office and their clients care about what occurred.”
“I scheduled my appointment on the same day and arrived early. I had to wait for a while and I complained to one of the nurses why I wasn’t being called in. She apologized for the inconvenience and explained that since I made the appointment on the same day, it’s considered a stand by appointment. Although I wasn’t pleased about having to wait, the fact that she took her time to explain the situation was very helpful.”
“Had the pleasure of using this facility and had an amazing experience with the woman that processed my appointment and the young lady who did my intake. She was so knowledgable and throughly explained everything to me verbatim. Going to have to find more things to get done here as she has swag! ?”
“As a veterinarian, I know that PCR tests only take about 3 to 4 hours to run. I realize in the beginning of the pandemic, labs were backed up as there were not enough doing the tests. Both my son and I have been tested at this lab in recent weeks. My turnaround time was less than 5 hours, my son's about 12 hours. They are quick, efficient, and very friendly. They also came out to my car to get the sample, making it a much safer experience for them and for me as I am showing upper respiratory signs. Thankfully the PCR was negative!”
“I used to dread having to get blood work done because I would leave on the verge of passing out with 5 different needle marks from them trying to find a vein. I was referred to this location to see Linda and omg she’s the best ! She really knows what she’s doing and made me feel at ease… I didn't even feel her put the needle in. All the ladies there were super nice and I was in and out in 10 minutes (with an appointment).”
“We've used this location frequently (4-5 times/year) for several years for all of our family's bloodwork and the Technicians are always friendly, courteous, professional and helpful.”
“In the past two weeks, I've had to go to the Quest on Ewing Street in Princeton, NJ. Both times I could not have had better service. The people who work there are awesome. I know Gigi from frequently having to give blood but other nurses/techs that work there are super nice and very calming and always explain the tests I have to have. Considering how hard they work, and the grumpy people they probably often deal with, they are about as pleasant and kind as you could be. I highly recommend this Quest and wish I could give them all a raise and a month's paid vaca (at least)!”
“These guys are great. I waited until the last minute to get a well tested on a property that I'm closing on in a few days from now. They said they would get me the results in time if I wanted their rush service. That was a no-brainer, so I said Yes. The results came in today with time to spare. I can breathe easier and am grateful these guys came through. I highly recommend them.”
“I came in for a 3-hour glucose test on 1/12. Check in was super easy and I did it on my phone. Staff members were knowledgeable about the type of test they were administering, exhibited by stocking the better flavor glucose drink (orange) and setting expectations of how the glucose drink could make you feel and when to check back in with the front desk for the subsequent blood draws. For a long test with multiple draws everything ran very smoothly. Everyone I encountered was courteous and professional. This was one of the nicer Labcorp experiences I’ve had across the different locations.”
“Fast friendly service , took 5 walk inside and one appt and have only been open 26 minutes! There will been a line even before they open but they always clear it fast. THANK YOU!!!!”
“Best place for molecular testing access to convenient and affordable for evryone.Well maintained lab with social distance and sanitizing properly. More over this people very friendly treating patients and took care of me wheen I was at there place.”
“As busy as this place gets they handle it very well. I’ve had several good experiences here over the years and some of their employees really go above and beyond. Warner is great and efficient! Got me in and out and was extremely kind while doing so.”
“I have been to at least 3 or 4 different Quest labs over the years. All the phlebotomists have been competent but the location is Lawrenceville is definitely my preferred. It is always clean, unless someone ahead of me is struggling to checklist the kiosk, I have not had more than 5-10 min wait. The phlebotomists are friendly, efficient, I have rarely had a bruise. Shout out to Janet and Ileana who we happened to see most recently, but all three are great. I also really like that the system retains all results over time and pretty good explanations for the layman so you can know what, if any, questions you might want to discuss with your dr.”
“Thank you to the professional and kind staff here. I walked in at 1:58 on a Friday not realizing they closed at 2pm to get testing done for my 4 year old daughter. They took us without hesitation and were amazing with my daughter. Because they took us in we discovered next morning she needed to go to the ER for her blood and iron levels. We didn’t have to wait until Monday for the blood test. So grateful and appreciative.”
“I was honestly nervous coming here because of the previous reviews, especially about difficult blood draws- but my experience was the complete opposite.
Veronica, the phlebotomist, was excellent! She got the vein on the first try, was very gentle and patient, and checked in with me multiple times to make sure I was okay. One of the easiest blood draws I’ve had, even with a large number of tests.
The front desk was efficient, and everyone I interacted with was friendly and professional. Overall, this was a smooth, positive experience, and I’m really glad I didn’t let the reviews scare me away!”
“We had a wonderful experience at Labcorp. Bringing a 1-year-old in for blood work can be stressful for any parent, but the staff was incredibly patient, gentle, and professional throughout the entire process. They drew my child’s blood seamlessly and made us feel comfortable from start to finish. I truly appreciated their kindness and efficiency. Highly recommend this location for pediatric blood work!”
“I had a splendid experience at this facility, today is black friday and i just walked-in a book of scripts for my bloodwork. First i was impressed by the massive parking lot, next the walk to the labcorp suite is so impressive with beautiful views in the walking corridor to office. Next i signed in and called in within 5 minutes with nice waiting seating area. The receptionist was so warm, patient as i had too many scripts and she smilingly and patiently entered all my blood work scripts and asked me for urine sample which i did! Next i met i think her name is julian and told her that i am sensitive to needles and just take it easy, she smiled and said no worries and took my blood without me feeling anything with the needle insert and 5 minutes all done! End to End as walkin with lovely care, smiles, patience and answering all my questions. I am really glad to have chosen this facility for it was quick, remarkable, splendid experience! I would highly recommend this facility! Thanks, Sandeep”
“Excellent experience! Customer service was excellent- it was easy to call in and pay my bill which was detailed out and easy to understand in terms of break down of costs and services etc.I tend to believe, that on average when people leave negative reviews it is often not the full and accurate portrayal of things- such as the negative review I read where the woman complained she provided "the wrong credit card" to billing and then went on to rant about how terrible and incompetent THEY were. As someone who runs a business with my husband- perhaps the general public doesn't understand with their me centered attitude that if they make a mistake or misunderstand something it's not really appropriate or fair to then blame the company providing a product or service. Yet I see this countless times in countless reviews- where people are simply venting and refuse to acknowledge their own mistakes or misconceptions- it seems to be a common theme- lack of individual accountability- instead they jump online, leave a nasty or negative review- hiding behind their keyboard spewing negativity- I find this cowardly and a sad commentary in general on the nature of human beings.”
“The wait time to be seen can be a little long depending on how many people are there, but I always have a great experience here. The phlebotomist that I always see is excellent. She always manages to find a good vein. She takes her time. She's the older Indian lady with glasses. I've never had a bad experience with her.”